We are recruiting for an experienced Operations Coordinator to join a growing business with a welcoming family-feel environment, based in Hertford Working amongst a team of 3 and closely with all departments, you will be liaising with UK and international customers and suppliers, managing relationships with clients, processing orders and monitoring stock. This is an exciting time to join the business as they grow and there will be opportunities to progress your career, homing in on your strengths, with support from a collaborative team. What’s in it for you? Salary: £25k-£30k Hours: Monday to Friday, 8am-5pm 25 days holiday Private healthcare Free onsite parking Company events Progression opportunities Key responsibilities: Supporting with customer requests via phone and email Ensuring orders are processed efficiently and delivered within promised dates, escalating any delays Stock purchasing and control Liaising with company stakeholders in the UK and internationally Preparing relevant certificates, documentation and invoices for shipments as required Monitoring shipments, keeping customers up to date and liaising with freight forwarders Maintaining accuracy of company database What the employer is looking for: 2 years’ operations experience Excellent communication skills, both written and verbal Exceptional organisational and administrative skills, with ability to multitask Proficiency in Microsoft Office and data management software Self-motivated and determined with a strong sense of personal initiative Detail-oriented with strong analytical and problem-solving skills Enthusiastic and hardworking Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted