Based in Welwyn Garden City this company has had a period of unprecedented growth in both size and monetary turnover. They are now looking for a Junior Administrator to provide administration and communication support to the Operations team. Full training will be given.
We are looking for a bright and enthusiastic candidate looking for their first step into an administrative role.
Key Responsibilities
* Dealing with client enquiries via telephone and email and logging them on the system
* Assisting in the management of the enquiries mailbox, forwarding emails to the Management, Technical, Operations and Contract Support Teams
* Downloading and saving of service reports to SharePoint folders
* Assisting with the generation of certificates of analysis, which includes data entry
* Issuing reports and certificates to clients via email
* Uploading of compliance documents to client portals
* Updating the database (s) with site/client specific information and changes thereof.
* Issuing of insurance & accreditation certificates i.e. Combined Insurances, LCA & SafeContractor (as required) by email
* Other administration duties that may be required
Key Requirements:
* Good communication skills - phone and email
* Strong attention to detail and analytical skills.
* Knowledge of Word and Excel
Benefits: