As the Global Mobility Manager/Specialist, you will be responsible for the day-to-day management of the various global mobility arrangements we have across the business. You will provide specialist knowledge to the People Directors and the wider business as well as be the main point of contact for our assignees and external providers. This role sits within our Reward Team and closely collaborates with our International People team, Tax, Legal, and Finance departments.
What you’ll be doing:
1. Serve as the primary point of contact with respect to international assignments, inpatriate/expatriate matters, and frequent travellers.
2. Provide advice to the Reward team, Talent team and People Directors across the globe regarding individual moves or the development of relocation programs.
3. Ensure the SSP Global Mobility framework (policy) is periodically reviewed and updated.
4. Produce cost projections and calculate assignment compensation.
5. Interpret and implement service partner advice to SSP’s operating environment, adapting to business parameters and requirements.
6. Communicate relocation packages, answer questions and resolve escalated issues.
7. Provide continuing advice and support to both client and assignees, maintaining regular contact.
8. Carry out (or arrange with the correct provider) any required pre-assignment briefing and orientation.
9. Maintain the global assignees list and prepare monthly and ad-hoc reports.
10. Develop creative solutions to a variety of diverse and complex problems.
11. Act as the primary point of contact for our mobility-related external providers.
To be successful in this role you will need:
1. Immigration and tax knowledge.
2. Strong analytical and problem-solving skills.
3. Excellent communication and interpersonal skills.
4. Ability to work effectively in a fast-paced and dynamic environment.
5. Experience within a large, complex organisation.
6. Experience in HR systems such as SuccessFactors.
7. Experience engaging with external providers.
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