Job Description We are looking for a motivated and detail-oriented Accounts Receivable Analyst to join our team. In this role, you will be responsible for managing the company’s accounts receivable processes, ensuring accurate invoicing, timely debt collection, and comprehensive reporting. You will work closely with both internal teams and external customers to resolve queries and improve cash flow. This is a dynamic role that offers the opportunity to contribute to process improvements and streamline procedures within the AR function. This role is ideal for individuals who are eager to take on responsibility, develop their skills, and work in a collaborative environment. Roles and responsibilities Manage and maintain the accuracy of the accounts receivable ledger. Raise and manage invoices / credit notes promptly, ensuring compliance with company policies. Address and resolve queries efficiently, ensuring timely resolution and customer satisfaction. Drive the overall debt collection to ensure timely cash flow and reduce aged debt. Manage overdue accounts and minimize aged debts. Collaborate with the team to review customer accounts and implement credit control procedures. Prepare and deliver accurate reports, including aged debtor analysis, cash flow forecasting and AR KPIs. Provide detailed insights and recommendations for process improvements to stakeholders and management. Lead initiatives to automate and streamline AR and collections procedures. Identify and implement process improvements to enhance efficiency and accuracy within AR. Collaborate with cross-functional teams to develop and execute AR related projects. Foster a positive and collaborative environment within the AR team. Support the team and other departments with queries, audit requests and reporting requirements. Actively participate in month-end processes, including reconciliations, reporting and closure activities. Support management with ad-hoc requests and audits as needed. Provide coverage and support for Accounts Payable during peak times or periods of high workload. Act in accordance with the behaviours for UTAC staff at all times Person Specification Experience Familiarity with ERP systems is advantageous. Proven experience in accounts receivable, credit control and debt collection. Experience in handling reporting and reconciliations Experience driving process improvements and implementing changes Skills Advanced proficiency in Excel (pivot tables, formulas and reporting). Strong understanding of AR processes and systems. Analytical mindset with attention to detail and problem-solving abilities. Excellent organizational and time management skills, with the ability to manage multiple priorities effectively. Strong interpersonal and communication skills to work collaboratively with internal teams and customers. Personal Behaviours A proactive, self-motivated approach with the ability to work independently. Ability to work collaboratively in a team environment and support colleagues when needed. Strong work ethic with a focus on meeting deadlines and achieving results. Willingness to learn and develop new skills, with a focus on continuous improvement. Adaptable and flexible, particularly during peak workloads or changes in priorities (such as assisting with AP tasks during busy periods).