Job Title: Parts Advisor
Location: Reading.
Salary: Up to £27,000 basic (depending on experience and brand accreditations) with a OTE of approximately £34,000
Join Our Team as a Parts Advisor - Drive Your Career Forward!
Are you ready to take on a vital role in helping us achieve our organisational goals? We're looking for a Parts Advisor Toyota Dealership in Reading. If you have great product knowledge, a passion for exceptional customer service, and experience in an automotive environment, we want to hear from you!
A Little About You:
As a Parts Advisor, you will:
Deliver outstanding customer service to retain loyal customers.
Use your exceptional communication skills to provide a seamless experience.
Maximise upselling opportunities while exceeding customer expectations.
Collaborate with your team to ensure customers and technicians always have the parts they need when they need them.What You'll Do:
Deliver Complete Customer Satisfaction:
Understand and enhance the customer journey with unrivalled service.
Provide clear, accurate estimates for parts, outlining costs and timescales.
Recommend extra parts, accessories, and services to enhance the customer's experience.Work as a Team Player:
Coordinate with the Service Department for timely parts deliveries.
Introduce customers to relevant service team members when additional work is required.Comply with Standards:
Ensure parts are ordered promptly and customers are i...