Process Excellence Lead Salary £50,000 - £60,000
Based in Uxbridge
Office Based Role - 9.00 am - 5.15 pm
A well-established global company in the printing industry is looking for a Process Excellence Lead to join based in beautiful offices in Stockley Business Park, Uxbridge. This role oversees both the Sales Excellence and Process Improvement functions, with core responsibilities focused on driving sales excellence initiatives, ensuring data compliance, and maintaining ISO accreditation standards. Looking for an experienced Process Excellence Lead with a strategic mindset who can leverage resources effectively and deliver impactful outcomes.
Key Responsibilities:
1. CRM Key User and representative on Sales Process Council
2. Drive Sales Excellence objectives and deliver on all goals:
1. HDM Group requirements
2. Local sales steering requirements
3. Lead Market requirements
3. Maintenance & improvement of customer master data
4. Analytical CRM report creation for use by sales steering managers
5. GDPR & Data Protection Policy to be maintained including customer master data and always done in alignment with GDPR requirements
6. Packaging waste EPR reporting
7. Process assessment, mapping and improvement
8. Perform ISO accreditation responsibilities:
1. Internal audits & corrective action requests
2. Business process mapping and re-engineering
3. Liaison for external audits held with LRQA
4. Creation & publication of quarterly management report
9. Adhere to Company ethical guidelines and Quality Systems
10. Involved where required in local project management
Experience Required:
1. University degree
2. Experience in project planning, organisation, and business processes
3. Familiarity with CRM and strategic steering processes
4. A confident communicator
5. Knowledge of Data Protection and GDPR compliance
6. ISO-accredited internal auditor
Benefits:
1. 25 days holiday rising to 28 days length of service
2. After 10 years - you get a watch
3. After 20 years - 10 days plus contribution towards a holiday
4. Contributory pension starts at 5%/5% rising to 6% then 7% length of service
5. Cycle to work scheme
6. Child care vouchers
7. Free Parking
8. Subsidised refreshments
9. Working in new and modern offices
If you're passionate about process improvement and motivated to contribute to a high-performing sales organisation, apply now! #J-18808-Ljbffr