Tempeo is representing an exciting brand local to Northampton who require a motivated and enthusiastic Customer Care Representative to join our team. The ideal candidate will have strong communication skills and a passion for delivering outstanding customer service. This role involves managing customer interactions across multiple channels, including phone, email, and live chat. Key Responsibilities: Answer inbound customer calls Assisting customers who log on to our web Live Chat Resolving customer complaints Assisting customer queries on product ranges Checking results have been issued to customers, and resending where applicable Skills Required: A good telephone manner Accuracy and speed of typing Ability to use word, excel Discretion and client confidentiality Experience: Customer service: 1 Years Benefits: 33 Days Holiday, additional Birthday Holiday Commission pay Additional leave Company pension Employee discount Free parking Health & wellbeing programme On-site parking