INTERNATIONAL FREIGHT FORWARDING APPRENTICE (Air Freight)
Apply From: 13/12/2024
Learning Provider
Delivered by SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Employer
DHL GLOBAL FORWARDING (UK) LIMITED
Vacancy Description
* Develop relationships with customers (internal/external)
* Ensure all customer enquiries are responded to promptly and professionally
* Adhere to Customs Compliance procedures and documentation
* Ensure each ‘Job File’ is fully and accurately completed
* Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
* Work with DGF departments on Ocean or Air freight planning and coordination
* Liaise with DGF Transport & Warehouse teams on Ocean or Air freight planning and coordination
* Liaise with overseas offices on Ocean or Air freight planning and coordination
* Maintain mandatory milestones through the Company's Freight Forwarding system
* Use Company systems to create, manage and maintain the movement of freight
* Update the Company’s customer complaints system with all required inputs
* Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
* Contribute to the ‘First Choice’ continuous improvement program
* Participate in Monthly Team briefing sessions and weekly performance dialog meetings
* Complete all statutory and mandatory training as and when required
Key Details
Vacancy Title
INTERNATIONAL FREIGHT FORWARDING APPRENTICE (Air Freight)
Employer Description
DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,100 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.
Vacancy Location
Unit 2, Woodside Industrial Estate Foster Avenue Luton LU5 5TA
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000291377
Key Dates
Apply From
13/12/2024
Closing Date For Applications
2024-12-31 23:59:59
Interview Begin From
Possible Start Date
2025-01-06 00:00:00
Training
Training to be Provided
* International Freight Forwarding Specialist Level 3 Apprenticeship Standard
* On the job training delivered by the employer
* Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
* Allocation of an apprenticeship delivery coach who will carry out regular training assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
* Identify, track and support 6 hours off the job training activities
* Quarterly formal progress review meetings, identifying learning achievements and next steps
Learning Provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working
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