Job Description Grosvenor Casino, Liverpool As a Receptionist you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations. You will; • Welcome customers warmly into the business • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions • Checking personal identification and registering new members • Sign up customers to the clubs loyalty programme • Complying with relevant compliance and security procedures • Work with your colleagues to provide efficient and dynamic service • Deliver an excellent customer experience • Engage and support the G one process • Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and safer gambling • Immaculate operational standards in all areas of reception