Location: Forest of Dean Salary: £12.21 per hour from 1st April 2025 Working Hours: Part time, 24 hours. Days of Work: Working 3 days out of 7, days of work will vary Monday to Sunday on a rolling rota. Join Our Team in a Stunning Forest Setting We have an exciting opportunity for a Maintenance Assistant to join our Forest of Dean team Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests. Who Are Forest Holidays? We’re a Certified B Corp. Our business has been recognised as a force for good. It's what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it. About the Maintenance Assistant role: Open all year round, our Maintenance Assistant ensures our cabins are in good working order with well-maintained décor. You will complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. You will respond to issues promptly and the ability to solve these issues whilst maintaining excellent communication with the guest is essential. This can include everything from solving issues with a dishwasher not cleaning correctly, a hot tub not holding temperature, a toilet not flushing, a door not locking and lots of painting. Our Maintenance Assistant will ensure every cabin is regularly audited to keep standards high. Working in the Operations Team you will also assist across the location as and when required, for example delivering items ordered from the Retreat to cabins or emptying bins on a changeover day. You take pride in delivering exceptional customer service and are happy to work with our brand standards, ensuring every guest experience that Forest Feeling the moment they step into their cabin. What Are We Looking For? Our ideal Maintenance Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year. We’re looking for someone with: A positive, can-do attitude and a strong work ethic. The ability to work well in a team and communicate effectively with colleagues. Great attention to detail, ensuring high cleanliness standards are met. Some previous experience in a similar role. A willingness to work outdoors in a natural setting, whatever the weather. Why Join Us? As a valued member of our team, you’ll enjoy a range of fantastic benefits, including: Generous holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance. Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met. Social events and awards evenings – Celebrate success with your team. Pension scheme – Secure your future with our company pension. One full paid day to volunteer – Give back to a cause you care about. Subsidised meals – Discounted food when working on location. Wellbeing events & activities – Focus on your mental and physical wellness. Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off. Hundreds of discounts – Save on top brands across the UK. Pay Rates for Aged 16 and 17: 16 years: £7.55 per hour 17 years: £10.00 per hour Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet. Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity