Direct message the job poster from BW: Workplace Experts
HR & Talent Acquisition Associate at BW Workplace Experts
Purpose
To lead the strategic and operational management of IT systems, infrastructure, and digital services across the organisation. This includes ensuring secure, reliable, and future-ready technology; driving user adoption; managing IT assets and service providers; and aligning IT initiatives with business goals.
Key Responsibilities
* Lead the delivery of IT support services, including onboarding, training, and digital orientation for all users.
* Ensure consistent, high-performing technology access across the organisation – including devices, systems, and connectivity.
* Oversee timely troubleshooting, maintenance, and repair of hardware and software, either in-house or through service providers.
* Manage information security protocols in line with Cyber Essentials Plus, ISO 27001, and ISO 19650 – with regular audits and user education.
* Set, manage, and monitor the IT budget for the organisation and individual departments, ensuring alignment with business strategy.
* Maintain accurate inventory, licensing, and lifecycle management of all IT assets and systems.
* Build and manage relationships with technology suppliers, software vendors, and service partners.
* Advise on infrastructure needs and lead the procurement of equipment, software, and digital services in line with operational needs and security standards.
* Supervise the IT team, including support, infrastructure, networking, and procurement specialists – ensuring high performance, development, and accountability.
* Create and regularly test business continuity and disaster recovery plans to protect against data loss, cyberattacks, and power outages.
* Stay up to date with emerging technologies, cloud solutions, AI tools, and digital trends relevant to the industry.
* Represent the organisation at relevant trade shows, seminars, and vendor workshops to maintain industry insight and innovation.
Skills & Qualifications
* Proven experience in IT leadership roles, not necessarily in the AEC space.
* Strong understanding of network management, cyber security frameworks, cloud services, and infrastructure.
* Familiarity with standards such as ISO 27001, ISO 19650, and Cyber Essentials Plus.
* Experience managing budgets, IT procurement, and vendor relationships.
* Excellent communication and leadership skills, with a user-focused approach to IT service delivery.
* Project management skills and the ability to manage multiple priorities in a fast-paced environment.
Please note this role is office based 5 days a week in London.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Construction
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