MAIN PURPOSE:Responsible to the Practice Manager for the smooth and efficient running and manning levels, of both Docking and Massingham dispensaries. Liaise with drug representatives Prepare and dispense medicines accurately, safely and promptly under the Doctors overall supervision. RESPONSIBLE TO:Practice Manager. MAJOR DUTIES AND RESPONSIBILITIES (in no particular order or priority) 1. Managerial Responsibilities 2. Dispensing 3. Claims & searches 4. Security 5. Stock Control 6. Drug Budget 7. Medical Representatives 8. Docking 9. Other Duties 10. Special Requirements of the Post 11. Practice Champion 12. Liaise closely with the CCG and Prescribing Lead 13. Order oxygen supplies 14. Deal with drug safety issues 15. Order supplies and vaccines 16. Refer patients to Medicines Management 17. Oversee Venalink 18. DSQS and QOF Managerial Responsibilities 1. Overall Manager of both Docking & Massingham dispensaries. 2. Liaising with Drug Companies & Representatives to ascertain cost effective drugs and products. 3. Responsible for Annual Stocktaking of Docking & Massingham drugs. 4. Updating of dispensary protocols and standard operating procedures. 5. To ensure that both Docking & Massingham dispensaries are adequately manned and that a monthly roster is given to the Practice Manager showing manning level of both surgeries. 6. To ensure the dispensary staff are kept updated on dispensary matters and attend seminars and training courses as required. 7. To ensure that dispensing staff at both Massingham & Docking surgeries complies with Government Policy regarding the recording and safeguarding of Controlled Drugs and that a Controlled Drugs Register is maintained. 8. To ensure that the dispensing staff are aware of the Government Policy regarding prescription charges & exemptions. That practice staff who sign for patients will be held liable for exemptions claimed unlawfully. Dispensing 1. To dispense to patients, with the aid of the computer, medicines as required by the Doctors in the Practice. 2. Not to dispense medicines to unauthorised persons without the Doctors consent. 3. To dispense and record Private Prescriptions with their payments. 4. To receive, record and dispense Repeat medicine requests. (Note: With regard to patients whose prescription review date has passed, a small quantity only of medicine should be issued, sufficient to sustain them until a review by their Doctor can be made). 5. To ensure that the Register of Controlled Drugs (CDs) is kept totally up-to-date at all times (i.e. all receipts and issues to be recorded and checked with a Doctor. 6. To collect NHS Prescription Charges, when appropriate, and maintain a record of patients who owe money. 7. To liaise with the Doctors regarding requests from patients for medicines not on Repeat Prescription. 8. To print Prescriptions for items used by the District Nurses and to order items required by them. 9. To deal with Dispensary-related patient enquiries when necessary. 10. To prepare drugs for distribution to outlying areas. 11. To ensure that the appropriate security measures are maintained of both the dispensary and medical storeroom whilst on duty. That any breaches of security are brought to the Practice Managers attention ASAP. Claims & Searches Update Support TDM for Lithium patients Drug Claims Medicine Management Claims Any searches that improve the quality and cost of medications prescribed by the practice. PA items for the Finance Manager Security 1. Report all breaches of security to the practice manager as soon as practicable sothat he/she can investigate. 2. To ensure that adequate security measures for the safeguarding of Controlled Drugs are in place at Massingham and Docking surgeries. 3. Together with the Practice Manager, ensure that the security of the dispensing areas at Massingham and Docking surgeries are adequate. 4. To ensure that all dispensing staff are aware of the security measures to be taken, to enable the security of the dispensary areas at all times, both during the working day and when the premises are closed. 5. Any breaches in security procedures are to be reported Immediately, to either a Doctor or the Practice Manager. Stock Control 1. To maintain adequate stock control with the aid of the computer. 2. To utilise stock in date order to minimise wastage caused by time-expired items. 3. To check drugs delivered each day against invoices, to enter on computer and pass invoices to the Practice Manager for payment as required. Drug Budget 1. To re-order supplies of drugs from Wholesalers each day and as necessary by Transfer Order via Medical Sales Representatives. 2. To ensure that agreed amounts of drug bonus are received by the Practice and that the Practice Manager is kept informed of these for accounting purposes. 3. Work closely with the prescribing team at the CCG to ensure optimum medications are prescribed. Medical Representatives 1. To liaise with Medical Representatives and negotiate cost of drugs and bonuses. Other Duties 1. To ensure the cleanliness of the Dispensary and equipment at all times. 2. To maintain the smooth running of printers in the Dispensary and ensure that the toners are not low 3. To carry out the checking and counting of prescriptions each month for submission to the Prescription Pricing Authority. 4. When on late shift, at the end of evening surgery, to count till money and ensure that the Drug Cupboard is locked. Special Requirements of the Post 1. An understanding, acceptance and adherence to the need for strict confidentiality. 2. An ability to use own judgement, resourcefulness, common sense and local knowledge to respond to patients enquiries and requests. 3. Excellent Communication Skills. 4. Ability to self motivate, organise and prioritise own workload.