This established optical group are looking for a branch manager to work within their highly successful practice. Established nearly 100yrs this company have built their reputation on quality of service and patient loyalty.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Due to a highly successful period this is a great opportunity for a an optical manager to develop their career with one of the UK’s most prestigious groups.
Main Responsibilities
· To ensure practice efficiency and compliance with organisational procedures
· To ensure total customer satisfaction with products and services
· To be an effective leader, motivating, supporting, training and developing staff
· To realise the full potential of the practice with regard to patient numbers and sales targets
· To achieve maximum profitability
· To be responsible for quality control in all areas
· To manage stock control
· To maintain exceptional standards of cleanliness and presentation throughout the practice
· To be responsible for health and safety standards across the practice
· Working with the Marketing Dept. to maximise marketing effectiveness at a local level
· To drive cost efficiencies
· Dispensing spectacles to prescriptions
· To ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired (partially sighted) or severely sight impaired (blind)
Personal Specification - Skills, Knowledge and Experience
· Previous management experience would be desirable, or a proven track record of developing and supporting staff
· Strong background in customer service
· Experience of driving business performance such as sales, customer satisfaction and cost efficiencies
· Strong leader, able to motivate and engage with staff at all levels
· Excellent verbal and written communication skills
· Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion
· Positive and outgoing
· Flexibility – able to be flexible on days worked and provide cover to other practices
· Well-presented and professional
· Attention to detail
Job Types: Full-time, Permanent
Pay: £24,000.00-£27,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company events
* Company pension
* Employee discount
* Private dental insurance
* Private medical insurance
* Sick pay
* Store discount
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability
Experience:
* Optical Supervisor: 1 year (required)
Work Location: In person
Reference ID: HCP2023