Are you Customer focused and do you have high attention to detail?
We would like to hear from you!
We are seeking a diligent and customer-focused part-time, Permanent Revenues Inspection Officer to join our team in the Forest of Dean.
In this role, you will be responsible for all Revenues inspections with the Forest of Dean District, with the aim of ensuring Council Tax and Business Rates properties are brought into the lists in a timely manner, and that reductions and premiums are applied correctly.
Experience in undertaking site visits and inspections in Revenues or a related field is essential, as is the requirement to hold a full UK driving licence and have the ability to travel and access to a vehicle for work purposes. Knowledge of the geographical area is also desirable.
About the role…
* To carry out all Revenues inspections, negotiating with external agents the dates for completing properties to ensure that completion notices are accurate and that new builds are brought into the List as soon as practicable.
* To investigate properties to verify exemptions, discounts and reliefs and take appropriate action where those reliefs no longer apply.
* To monitor and review Long Term Empty properties and Second Homes, assisting with the administration of premium charges and maximising the income from these levies.
You will need…
* Experience in assessing routine situations and carrying out inspections as required.
* GCSEs (5 A-Cs or equivalent, including Maths and English).
* High attention to detail and ability to delve deeper to find the answers.
* Customer focused approach.
* A full UK Driving Licence.
* The ability to work alone and adhere to our Lone Working Policy.
* Knowledge of Council Tax and/or Business Rates legislation is desirable but not essential.
Who are we…
Publica is a unique place to work - we’re a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs.
What can we do for you…
* Agile working allowing a mix of home and office working.
* Flexible working arrangements (depending on the role).
* 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice.
* Health cash plan giving you cash back on health, dental and eye care.
* Pension scheme with a good employer contribution of up to 7% of your earnings.
* Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues.
* Cycle to work scheme.
* Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars.
* Access to digital financial advice (covering your pension scheme, mortgages and other finances).
* Generous sickness cover above statutory entitlements.
* Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury.
* Life assurance, currently four times your annual salary.
These are just a handful of the benefits that you can enjoy when you join us!
To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.
Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.
Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies.
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