Customer Support Coordinator
Are you an organisational wizard with a knack for keeping things running smoothly?
📍 Location: Shipley BD18
💷 Pay: £28k - £32k DOE
⏰ Hours: Monday - Friday 08:30 - 16:30
Must Haves:
✅ Strong organisation & multitasking skills
✅ Attention to detail
✅ Experience in sales support or project coordination
✅ Proficiency in spreadsheets & SAP preferred
Join a team where no two days are the same!
We’re on the hunt for a Customer Support Coordinator who thrives on keeping things in order, juggling multiple tasks, and ensuring a seamless customer journey from first contact to final installation. If you love coordinating, problem-solving, and working with multiple teams—this role is for you!
What you'll be doing:
🔹 Supporting a team of sales reps by logging calls & preparing quotes
🔹 Processing orders & managing customer files with precision
🔹 Scheduling installations & site surveys like a pro
🔹 Liaising with manufacturing & logistics to ensure a smooth operation
🔹 Preparing essential documentation (O&M manuals, RAMS, order packs)
🔹 Communicating with customers & internal teams to guarantee top service
What we need from you:
✔️ A master of organisation & multitasking
✔️ Sharp attention to detail—nothing slips past you!
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