Associate Director of Estate Operations
Overview
The Associate Director of Estate Operations provides strategic and operational leadership for estate management, maintenance, compliance, and digital systems. Reporting to the Director of Estates & Facilities, this role ensures high-quality, value-for-money services, driving efficiency, sustainability, and regulatory compliance.
Key Responsibilities
Strategic Leadership & Compliance
* Oversee estate operations, engineering, and compliance, ensuring regulatory adherence and service excellence.
* Implement maintenance strategies and ensure building resilience and efficiency.
* Lead health & safety, fire safety, and risk management across all estate functions.
Estate & Facilities Management
* Manage planned maintenance (PPM) and capital projects, ensuring quality and cost-effectiveness.
* Oversee in-house teams and external contractors, ensuring smooth operations.
* Contribute to estate, carbon, and energy strategies to align with university goals.
Financial & Procurement Oversight
* Manage a large annual budget, ensuring cost control and efficiency.
* Lead procurement and contract management, ensuring compliance and best value.
* Develop business cases for capital investments and oversee condition surveys.
Leadership & Stakeholder Engagement
* Lead and mentor a multi-disciplinary estates team, fostering high performance.
* Build strong relationships with senior leadership, faculties, and external partners.
* Ensure effective communication and engagement on estate-related projects.
Risk & Change Management
* Oversee risk management and compliance, maintaining robust governance.
* Champion innovation, efficiency, and service improvements within estates operations.
* Lead post-project reviews to ensure continuous improvement.
Qualifications & Experience
* Degree in Estates Management, Engineering, Construction, or related field.
* Proven experience in senior estates and facilities management, ideally within higher education or large multi-site organizations.
* Strong knowledge of compliance, health & safety, CDM, and fire safety regulations.
* Experience in capital project delivery, procurement, and contract management.
* Excellent leadership, communication, and stakeholder management skills.