IT Trainer opportunity with established legal firm with prestigious offices in West End with a salary of up to 70,000, a fantastic opportunity near Charing Cross.
Responsibilities
1. Provide and assist in providing training to all staff.
2. Prepare training materials.
3. Coordinate training from external providers.
4. Complete and maintain training administration including booking rooms and equipment, managing diary, and keeping Intranet up to date.
5. Adhere to best practices.
6. Implement training feedback methods and evaluate for continuous improvement.
7. Capture training data to ensure that staff are sufficiently up to date with IT training.
8. Take ownership of desktop issues, find solutions, and provide feedback.
9. Review and improve training based on business needs.
Projects:
1. Deliver training of O365 and IManage.
2. Assist in delivering knowledge-related training programmes and others.
3. Assist with project rollouts and testing.
4. Assist in leading innovation and AI development and adoption, and recommending improvements.
You:
1. A minimum of 2 years experience.
2. Experience of IManage, O365, and Aderant or time billing systems.
3. Experience of delivering training using a variety of delivery methods.
4. Experience of working with a law firm or other professional services (preferred, not essential).
5. Strong communicator and confident.
6. Experience of developing e-Learning.
7. Ability to multitask and keep the team updated.
8. Able to work independently.
9. Positive and enthusiastic.
10. Provide excellent service.
11. Knowledge of legal sector software and ability to understand other software quickly.
Desirable:
1. Macro/template conversion.
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