The following content displays a map of the jobs location - Banbridge
Tesco Shift Leader - Banbridge Superstore
Job Reference: tesco/TP/152/925560/0
Number of Positions: 1
Contract Type: Permanent
Shift Pattern: Any 5 out of 7 days - various shift pattern on a rota basis
Competitive Salary:
Working Hours: 32.5
Location: Banbridge
Closing Date: 30/01/2025
Job Category: Stores - Colleagues - Shift Leader
Business Unit:
What’s in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
* There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
* We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities and access to award-winning training.
* It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues.
* Your voice matters, and we’ll always welcome and listen to your ideas and opinions.
* We put your wellbeing first, and support is always available if you need it.
* Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company.
About the role
Availability Window:
Days:
Sun: 16:00 - 22:00
Mon: 05:00 - 12:00
Wed: 10:00 - 17:00
Fri: 17:30 - 24:00
Sat: 13:00 - 19:00
Pay Rate: Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do.
As a Shift Leader you’ll:
* Work in a fast-paced retail environment.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
* Guide and support your colleagues in-store, ensuring it stays a safe place to work and shop.
* Maintain a great understanding of how your store is performing.
* Lead from the front, and set a great example for your colleagues.
You will be responsible for:
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers.
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety.
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries.
* Making sure the store is always clean, tidy, and well-presented.
* Supporting managers to coordinate seasonal, community, and charity events.
* Providing great customer service by listening to our customers.
* Following health and safety routines and procedures.
* Recognising and celebrating colleagues within the team who are providing great service.
You will need:
* To be a great role model, providing thoughtful customer service.
* To build strong relationships with colleagues.
* To be a clear communicator, keeping your team informed.
* To be comfortable taking the lead in the absence of your Manager.
* To be a good decision maker, flexible in your thinking.
* To be motivating, inspiring your team to deliver beyond expectations.
* To be curious, always looking for ideas and opportunities to serve our customers better.
About us
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are, we want you to feel represented and that you can be yourself at work.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date.
#J-18808-Ljbffr