Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.
We have an exciting opportunity for a Desktop Rollout/IT Support Technician to join our existing team in our Leeds Head Office on a Fixed Term basis of 6 months.
The Role:
Working on the rollout of Windows 11, you will be expected to, with minimal supervision, set up new machines (imaging, updates etc.) with targeted configuration based on the individual needs of the users. This role will require you to contact the individuals receiving new equipment directly, gather information from them/their systems and organise the deployment of the new equipment.
Responsibilities:
* Setting up and configuring new laptops and desktops.
* Installing authorised software to laptops and desktops.
* Configure other computer systems and peripherals as instructed.
* If required, undertake trips to other sites/data centre including staying overnight where appropriate.
* Always maintain a high degree of customer service.
* To take ownership of user problems and be proactive when dealing with user issues.
* To log all calls on the call logging system and maintain full doc...