If you have experience providing helpdesk support for clients, you may want to consider this position for a Service Co-ordinator.
Responsibilities:
* Managing the delivery of all service, repairs, and maintenance works.
* Ensuring a high level of customer satisfaction and retention at all times.
* Co-ordinating works within agreed time frames and to customer satisfaction.
* Setting up details of works to be completed on the computer system and tracking.
* Scheduling all engineer visits, making the best use of resources available.
* Prioritising works effectively, organising, and managing engineers' time efficiently.
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