About the role
Ashgate Hospice is proud to be a Disability Confident Employer. This means we are committed to inclusive hiring and encourage applicants from all backgrounds.
Hours and Working Pattern:
* 31 hours worked over 5 days to include weekends and bank holidays.
* We need the successful applicant to be flexible
Join our team as a Sales Assistant and make a difference!
Do you want a job where you can help others and have a positive impact on your community? Then we’ve got the perfect role for you.
This job role is hard work, enormous fun, hugely satisfying and very fascinating. This is a job that doesn’t have that Monday feeling and you will go home feeling happy that you did a great job for an amazing charity.
The Retail Sales assistant supports the Retail Manager and team with all aspects of running the Ashgate Hospice shop situated in the Peak village shopping Centre, Rowsley. The role will involve managing staff, stock control, preparing products as well as the training of volunteers.
Key responsibilities:
* To ensure that the high standard of service to customers that is expected by the Ashgate Hospice shops is always maintained.
* To actively support, any fundraising promotions as directed by Ashgate Hospice or your Manager.
* To implement any promotion in the shop as directed.
To support the training, development and motivation of a team of staff and volunteers.
For the full details, you can read the attached job description or give the recruiting manager a call on 01246 565311 for an informal chat (it may be possible to arrange a visit to the hospice).
What you’ll bring:
Here’s what we’re looking for:
You will be an integral part of the Retail Team at Rowsley, you will be responsible for ensuring the shop is safe, clean and well presented, making sure our customers have a great experience.
* You will have excellent customer service skills, with the ability to adapt to different customer challenges.
* You will have the ability to multitask and manage conflicting priorities and targets.
* You will have knowledge of cash handling / banking protocol
About Ashgate:
Ashgate Hospice, based in North Derbyshire, offers free palliative and end of life care for adults with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney, and lung conditions. Last year, we cared for over 2,400 people. Our aim is to support our patients by keeping them informed, managing their symptoms, and improving their quality of life from diagnosis onwards.
We also provide vital support to the people who are important to them, offering practical assistance and emotional support, including bereavement services.
We’re more than a care provider. We’re a campaigner for sustainable end of life care funding in the UK, and we continually invest in our services and workforce.
Our values are at the heart of everything we do:
* We are compassionate.
* We are a team.
* We are respectful, open, and inclusive.
We value diversity and inclusion and encourage applicants from all backgrounds.
We strive to create a workplace that’s happy, safe, and supportive – and our team seems to agree! In fact, 86% of staff would recommend Ashgate Hospice as an employer.
We know how important wellbeing and work-life balance are, which is why we’re open to flexible work arrangements, including job-sharing.
As part of our team, you’ll have access to training opportunities to help you grow, both personally and professionally. Whether you want to develop in your current role or explore new career paths, we’ll support you every step of the way.
Want to know more about what it’s like to work with us? Visit our website, check out our social media channels, or listen to our podcast, The Life and Death Podcast. It’s a great way to get a sense of the Ashgate team and the difference we make.
Benefits of joining us
At Ashgate, we take care of the people who take care of others. Here are some of the benefits we offer :
* Generous holiday entitlement, with the option to increase it through our Annual Buy and Sell Leave Scheme.
* A flexible working approach to help meet your needs and ours, including options like job-sharing.
* A Cycle to Work scheme and a Tech Benefit scheme to help spread the cost of your next bike or gadget.
* The Westfield Health Cash Plan, giving you money back on treatments like physiotherapy, dental care, and eye tests.
* Free access to Westfield Rewards, with discounts at hundreds of high-street retailers.
* A confidential Employee Assistance Programme, offering free, round-the-clock support when you need it.
* A pension scheme with up to 7% employer contribution, helping you save for the future.
* A life assurance scheme, giving peace of mind for you and those important to you, up to age 65.
* A commitment to your personal and professional development, with training opportunities to help you grow.
* Free, on-site parking whenever you're working at the hospice.
* Discounted, onsite café at our Old Brampton site, available to all staff
* A wide range of initiatives to support your wellbeing, and the time out to practice self-care
Ready to make a difference?
To learn more about the role, please contact Osiris Heaton or Harriet Wildwards at 01246 565311 or email or You can arrange to visit the hospice to see what it would be like to work with us.
Please note: Applications must be submitted via the ‘Apply Now’ button on our website. Applications sent directly to HR or the recruiting manager will not be accepted.
Additional information:
* If you're successful, you'll need to complete a DBS check as part of our pre-employment process. You can find more details in the candidate assistant notes.
* As a healthcare provider, we prioritise the safety of our patients, staff, and visitors. That's why we encourage and recommend all staff to be vaccinated against COVID-19 and receive the flu jab—unless there's a compelling reason not too
* If you need any help with the recruitment process, our HR team is here to assist. You can reach them at or call 01246 568 801.
Additional support for candidates
* We’re committed to ensuring our recruitment process is inclusive, fair, and accessible to everyone.
* Reasonable adjustments: We are pleased to offer reasonable adjustments throughout the recruitment process for individuals with disabilities, neurodiverse conditions, or long-term health needs.
* Shortlisting commitment: In line with our commitment to Equality, Diversity, and Inclusion, we guarantee to shortlist any disabled candidate who meets the essential criteria for the role.
* Interview preparation: All shortlisted candidates will receive their interview questions in advance to help you feel fully prepared.
Accessibility resources:
* If you need assistance completing your online application, you can contact the Disability Employment Service/Youth Employment Service by emailing .
* We encourage you to complete and share your Health Adjustment Passport. This helps us understand any adjustments or support you might need. Even if you choose not to share it, the passport can be a valuable tool for your own benefit.. This helps us understand any adjustments or support you might need. Even if you choose not to share it, the passport can be a valuable tool for your own benefit.
* You can also access support through the Access to Work scheme. a government initiative designed to help you start or remain in work if you have a health condition or disability. This includes support for the recruitment process. Learn more on the Access to Work webpage
For further guidance or information, these resources may also be helpful:
* Looking for work if you are disabled
* Reed in Partnership, Chesterfield Office: Call 0124 695 6275
* Disability Employment Service, Derbyshire County Council
If you have any questions about adjustments or the recruitment process, please contact our HR team at or call 01246 568 801.
______________________________________________________________
For ‘NHS Jobs’ advertisements only
NHS Jobs can be used to advertise some non-clinical roles like HR, finance, and administrative positions. However, retail and fundraising roles can’t be advertised on NHS Jobs, so please skip this section if that’s the case.
The NHS Jobs website has four sections, each with a 1,500-character limit. We need to complete these sections to create the advert. Below, you’ll find instructions for each section along with a brief description of what should be included. Please fill in the PURPLE sections only.
Job summary (unlimited characters)
This is your chance to share a short summary of the role. Include the following key points, but try to avoid using bullet points:
* What we’re looking for and why (make it engaging and exciting!)
* Where the role sits (who they’ll be working with and where)
* The main responsibilities and expectations of the role
* What the candidate should bring to the role (experience, skills and key attributes)
At Ashgate Hospice, we strive to create a happy, safe, and supportive workplace, which 86% of our staff would recommend as an employer. Recognising the importance of wellbeing and work-life balance, we offer flexible work arrangements and generous leave entitlement.
Our values are at the heart of everything we do. These include compassion, teamwork and respect. We are also committed to diversity and inclusion, welcoming applicants from all backgrounds.
By joining our team, you’ll also have access to training opportunities to help you grow personally and professionally. Whether you’re developing in your current role or exploring new career paths, we’ll support you every step of the way.
Main duties and responsibilities
Keep this section clear and concise. Instead of bullet points, describe the key duties and responsibilities of the role in a few short paragraphs. Highlight the main functions and expectations but avoid repeating the full job description here.
About Ashgate (Character limit)
Ashgate Hospice, based in North Derbyshire, offers free palliative and end of life care for adults with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney, and lung conditions. Last year, we cared for over 2,400 people. Our aim is to support our patients by keeping them informed, managing their symptoms, and improving their quality of life from diagnosis onwards.
We also provide vital support to the people who are important to them, offering practical assistance and emotional support, including bereavement services.
We’re more than a care provider. We’re a campaigner for sustainable end of life care funding in the UK, and we continually invest in our services and workforce.
Job description (Other key areas to highlight)
Please review the attached Job Description and Person Specification for more details about the role. If you’d like to learn more, feel free to contact (recruiting manager) at 01246 568 801 or email (insert email). You’re also welcome to arrange a visit to the hospice to see what it’s like to work with us.
Applications must be submitted via the ‘Apply Now’ button on our website. We cannot accept applications sent directly to HR or the recruiting manager.
If you're successful, a DBS check will be part of the pre-employment process, with further details available in the candidate notes. As a healthcare provider, we prioritise safety, so we encourage and recommend all staff to be vaccinated against COVID-19 and have the flu jab, unless exempt. If you need assistance during the recruitment process, our HR team is available at or 01246 568 801.
We are committed to a fair and inclusive recruitment process. We offer reasonable adjustments for candidates with disabilities, neurodiverse conditions, or health needs. As part of our Equality, Diversity, and Inclusion goals, we guarantee to shortlist disabled applicants who meet the essential criteria for the role. To support your success, we’ll share interview questions with all will be shortlisted candidates in advance.
Additional resources, like the Health Adjustment Passport and Access to Work scheme, are available to support adjustments or needs. For further guidance, you can also reach out to the Disability Employment Service or Reed in Partnership, Chesterfield Office. Our HR team is happy to help with any questions about adjustments or accessibility.