Location: Surrey and surrounding areas Work Arrangement: Hybrid (70% remote, with location-based and client visits) About Lazer Lions: Lazer Lions is a growing company providing innovative children’s activities and childcare services across Surrey and surrounding areas. As we expand, we are seeking a dedicated and skilled Office Manager to join our team and help support and enhance our operations. This role is highly varied, combining remote work, site visits, and direct client engagement. We are looking for an organised, proactive, and dynamic individual with experience in childcare management, team leadership, and business development. Key Responsibilities: Operational Management: Oversee and coordinate the day-to-day operations of Lazer Lions' services. Ensure smooth communication between remote and in-person teams. Staff Management: Recruit, onboard, and train new team members. Supervise and support staff performance and development. Business Development & Sales: Develop and implement strategies to expand Lazer Lions’ customer base. Build and nurture relationships with clients and partners to drive growth. Customer Relationship Management: Act as the primary point of contact for customer inquiries and concerns. Use CRM systems to manage and maintain customer records effectively. Marketing & Promotion: Collaborate on marketing initiatives to promote Lazer Lions’ services. Support the creation and distribution of promotional materials. Administrative Duties: Manage schedules, bookings, and logistics for events and activities. Utilize Microsoft Office and Excel to create reports, track progress, and maintain records. Key Requirements: Experience in a managerial role within a childcare setting, school, or similar environment. Proven success in sales and business development. Strong background in recruiting, onboarding, and training staff. Excellent customer relationship and customer-facing skills. Proficiency in Microsoft Office (Word, Excel) and CRM systems. Highly organized with exceptional attention to detail. Strong phone manner and communication skills. Must hold a valid driver’s license and have access to a personal vehicle. What We Offer: Flexible hybrid working model. Opportunity to work with a dynamic, growing company. A supportive and collaborative work environment. Competitive compensation package. How to Apply: If you’re passionate about making a difference in children’s lives and have the skills to excel as our Office Manager, we’d love to hear from you Please send your CV and cover letter to infolazerlions.co.uk with the subject “Office Manager Role”. Join us at Lazer Lions and play a key role in shaping the future of children’s activities and childcare services