In recognition of the hurt caused by the infected blood scandal and highlighted by the Infected Blood Inquiry (IBI), compensation will be paid to those infected and affected. This role is an opportunity to join a new Arms Length Body – the Infected Blood Compensation Authority (IBCA) – as we build a team of Communications and Engagement professionals to put the infected and affected community at the heart of our communications and support them to get the compensation they are entitled to.
The number one goal for this new organisation is to build and maintain trust with its users. Effective, open and transparent communications will play an important part in this.
The Communications and Engagement team sits at the heart of IBCA to ensure we explain the new compensation scheme with clarity, simplicity and effectiveness.
Opportunities to move to the new Infected Blood Compensation Authority (IBCA). At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer.
Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.
We are building a Communications and Engagement Team unlike any other with one aim: to deliver compensation to the infected blood community. As a Team we collaborate, we lead and we work at pace. With a big job to do you’ll be striving for innovation and excellence as we build the team together.
We’re looking for a digital communications professional, comfortable flexing between creating compelling content, leading the strategic approach to new and growing social media platforms and developing a team of skilled content creators.
The role will sit in the media and digital team in the Communications and Engagement Team, overseeing the delivery of dynamic and intelligent digital communications and products.
The role requires a flexible attitude and desire to work in a hands-on environment, managing multiple priorities simultaneously, meeting deadlines and supporting the growth of a skilled team. You will be a digital native with experience of leading innovative content strategies for a range of professional social media platforms.
As IBCA is a community-first organisation, you will be passionate about user centric design and communications. You will develop and deliver a programme of strategic creative content that meets the full range of our audience’s needs.
As well as experience of building and curating successful social media channels and websites, you will have a deep understanding of emerging social media trends, how to appropriately interpret and utilise these trends and how to evaluate the outcome of your work. You will be comfortable working across IBCA, representing our user’s voices in decisions.
Job holders in this grade will carry out a range of activities across communications. This will give you the opportunity to work flexibly across the team to support communication and IBCA community priorities. The job holder will be expected to sometimes work out of hours including weekends and evenings.
Responsibilities
You will be required to:
* Create and deliver a cross-platform content strategy, in collaboration with the wider Communications and Engagement Team;
* Lead and coach your team of content creators and channel specialists to deliver the highest quality communications products;
* Draft, create and publish content for a range of audiences and channels;
* Work with internal and external stakeholders to evolve and hone our digital presence;
* Lead the use of intelligent evaluation to optimise our approach to content including sentiment and evaluation reporting to represent our users voices, influence decision making and inform future work;
* Provide digital communications advice, counsel and constructive challenge to senior managers and others as required on how communications can help support IBCA objectives;
* Identify and manage emerging issues and trends which might impact or benefit IBCA's work;
* Build and maintain strong relationships across the organisation and externally with appropriate stakeholders so we can create and deliver accurate, appropriate and timely key messages;
* Work closely with media colleagues, sometimes providing additional support with press enquiries including out of hours;
* Contribute to strategic plans, evaluation documents, reports and other IBCA communications materials and briefings;
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