Amazon – Hiring for our Future Business Leaders
Salary: Competitive
Location: UK wide - Must be willing to relocate
Start Dates Available: January - June 2025
When you join Amazon as an AreaShift Manager, you’ll gain experience leading
a large and diverse team to make sure your area of the business keeps pace
with demand. In this hands-on role, you’ll learn about the complexity of
operations at a global business and what it takes to make everything run
seamlessly. While you implement your team’s approach to drive productivity,
you’ll also work closely with your colleagues to address challenges, which
means no two days will be the same.
Key job responsibilities
- Promote a culture of safety and wellbeing
- Analyse and implement corrective actions to make sure quality and
productivity are at consistently high levels, and business objectives are met
across all shifts
- Support and lead a team and handle administrative work alongside building
and supporting a strong team culture
- Analyse performance and suggest process improvements to optimise work and
improve customer service
- Collaborate with other managers to standardise shift processes
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main
focus will be to maintain safety standards within your team and across your
site. You’ll also monitor and maintain process efficiency. Your days will
always include prioritising routine team management and daily operational
tasks, alongside other tasks like individual escalations, process improvement
work and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in
other teams and external partners to make sure we stay on track to meet our
customer demands and targets. This will involve analysing data and performance
metrics with leaders in your business area, as well as discussing the
operational pros and cons of technical improvements with engineers.
About the team
Operations sits at the heart of the Amazon customer experience. We look after
everything from the moment a customer clicks buy, to the moment their item is
delivered – from desktop to doorstep. We put safety first as our people are
our priority. And we use the expertise of our people to get packages to their
destination – quickly, conveniently and sustainably.
There are different teams within the Amazon operations model. As a graduate
AreaShift manager you could be placed within one of these teams:
• The Customer Fulfiilment (CF) team are the first people in the chain that
helps customers get products at the speed we’re known for. Based in Fulfilment
Centres, which are at the heart of Amazon’s fast-paced Operations network. Our
centres are sometimes referred to as the ‘First Mile’ because it’s where most
Amazon packages start their journey. The CF help to manage dynamic inventory
and facilitate speedy deliveries round the clock.
• Amazon couldn’t deliver at pace without the Amazon Transportation Service
(ATS) team. Using air, sea and road transport, as well as sortation centres
equipped with the latest technology, you’ll help Amazon’s transport run at
maximum efficiency. ATS analsyes data and uses the expertise of our people to
get packages to their destination – quickly, conveniently and sustainably.
• Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in
partnership with third-party distribution businesses. Utilising creative
thinking and continuous improvement initiatives to get millions of physical
products into the hands of our customers. The goal is to make our customers’
delivery experience as smooth as possible and roll out global delivery
solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon
Restaurants.
### BASIC QUALIFICATIONS
- Bachelor’s degree (or working towards a bachelor’s degree)
- Advanced proficiency in written and verbal English
- Relevant experience in performing data analysis
### PREFERRED QUALIFICATIONS
-Experience of communicating with a wide range of stakeholders, including your peers and leadership
-Experience in a logistical working environment
-Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
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how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal
opportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status,
disability, age, or other legally protected status. For individuals with
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