Introduction At IBM CIC, you will be working for a client on their projects, which may be at their site or from your CIC base. CIC deliver deep technical and industry expertise to a wide range of public and private sector clients around the world through IBM Consulting. A career in IBM CIC in conjunction with IBM Consulting, is rooted by long-term relationships and close collaboration with clients across the globe. You'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM CIC. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: - Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us - Feedback and checkpoints throughout the year; no one off annual reviews here - A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications - Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks - A culture where your ideas for growth and innovation are always welcome - Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Sufficient years of professional experience as a Business Analyst within a corporate setting. Methodology Knowledge: Demonstrate a solid understanding of business analysis methodologies including Agile, Scrum, or Waterfall. Tool Proficiency: Be proficient in using business analysis tools such as JIRA/Confluence, Mural, Figma, Visio, or MS Office Suite. Skills: Exhibit exceptional analytical, problem-solving, and critical thinking abilities. Possess robust verbal and written communication skills, capable of simplifying complex information for non-technical audiences. Your role and responsibilities We are seeking a detail-oriented Business Analyst to join our dynamic team. The ideal candidate will play a pivotal role in analysing business processes, workflows, and systems to identify opportunities for improvement and efficiency gains. Responsibilities Requirement Gathering: Collect, document, and analyse business requirements through various means like interviews, surveys, and observations. Process Improvement: Analyse current and proposed systems, processes, and procedures to propose enhancements and efficiencies. System Collaboration: Work closely with IT teams to define, design, and implement new systems and applications that align with business objectives. Data Analysis: Conduct comprehensive data analysis to provide insights supporting strategic decision-making. Project Alignment: Participate in project teams to ensure alignment of business needs with project goals and deliverables. Required technical and professional expertise - Commercial years experience as a Business Analyst within a corporate setting. - Track record in delivering technical projects from end to end - Methodology Knowledge: Demonstrate a solid understanding of business analysis methodologies including Agile, Scrum, or Waterfall. - Tool Proficiency: Be proficient in using business analysis tools such as JIRA/Confluence, Mural, Figma, Visio, or MS Office Suite. - Skills: Exhibit exceptional analytical, problem-solving, and critical thinking abilities. Possess robust verbal and written communication skills, capable of simplifying complex information for non-technical audiences. - Be involved in the full project lifecycle and have the central role of liaising with people and teams across the wider organisation, as well as Product Owners, Architects, and Developers within the Integration team. Providing the development team with user stories that have clear descriptions and acceptance criteria, two sprints ahead. - Investigating client's activities, playing a key role by testing systems and providing competitive commercial solutions. - Enable user-centric design through continuous engagement with end users. - Supporting the Product Owner and the business to solve their challenges from design to implementation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.