Operations Director | Spire Healthcare | Sutton Coldfield, Birmingham | Excellent salary and benefits package available | Full Time 37.5 hours a week |
Spire Little Aston Hospital is looking to recruit an Operations Director to join its senior management team. You will provide inspirational professional leadership to all non-clinical service areas, working very closely with the Hospital Director and other members of the senior management team. Spire Healthcare is one of the UK's leading independent hospital groups and the largest in terms of revenue.
From our 39 hospitals and eight clinics across England, Wales and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology and general surgery. We are the principal independent provider by volume of knee and hip operations in the United Kingdom and we also own and operate sports medicine, physiotherapy and rehabilitation brand, Perform. We work in partnership with c8,760 experienced consultants and our hospitals delivered tailored, personalised care to 1 million inpatients and day case patients in 2023.
We have achieved our market leading position because of our purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business. Our people, tireless commitment to care quality, together with our ambition to enable each and every Spire colleague to flourish differentiates us and has created a safe, patient focused environment where we can work effectively as one team. To demonstrate this in reality, today, more than 98% of our hospitals are rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.
Key responsibilities of this role include:
* Manage the capacity of the Hospital to maximise the throughput of patients and utilisation of all facilities in line with safe standards of care
* Lead all non-clinical services and colleagues within the Hospital through their Heads of Departments to build highly engaged teams who provide efficient and consistent ways of working in line with the Spire Healthcare one best way
* Manage the day to day operational performance of the Hospital to deliver the financial targets and key performance indicators in partnership with the Hospital Director, Director of Clinical Services, Finance Director and Director of Sales and Business Development
* Oversee the risk management process and to foster a culture of open reporting and learning to improve patient care.
* Excellent interpersonal, communication and presentation skills, including listening and facilitation skills
* Ability to build relationships with all customer groups
* Highly literate and numerate with strong analytical ability
* Commercially astute with a passion for customer service
* Ability to influence diverse sets of audiences
* Results driven, high levels of determination and initiative
Spire Healthcare is committed to creating an environment that will attract, retain and motivate its people.
We are an equal opportunities employer, committed to the health and well-being of all our colleagues and consultants. We firmly believe that it is our people that make the business successful, and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We, therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills. If you feel you could apply your experience to this exciting role and are motivated by the opportunity to positively impact patients' lives, then please apply today. For more information, please email