Customer Service Administrator
Customer Service Administrator - Croydon - Leading Employer - Full time - 6 months Fixed Term Contract
Are you a customer focused professional seeking a new role with a leading employer?
Are you seeking employment with an employer of choice who can offer clear career progression and development?
Our leading professional services client based in Croydon are seeking a motivated and customer focused candidate to work within there accounting function as a Customer Service Advisor/Administrator. Working as part of a team in a highly successful department, you will play a key role in responding to customer queries via both email and telephone and resolving billing and general account queries
* Leading company with excellent benefits
* Full training provided
* Excellent working conditions and office environment
* Excellent progression and development within the business
* Agile / Hybrid working once fully trained
* Monday to Friday 9am to 5:30pm (can be flexible)
* £NEG up to £25.6k + extensive benefits + 33 days holiday + Birthday leave
Duties include:
1. Respond to customer queries via phone and email relating to payments
2. Investigations / issue resolution
3. Update internal systems
4. Data entry and systems updates
5. Manage and prioritise high volumes of emails and calls
6. Produce correspondence...