Description
Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor.
Our team of customer-focused problem solvers are passionate about helping organisations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Tulsa and Dubai, we operate across North America, EMEA, and Australia.
We have an exciting opportunity for a L&D and People Partner to take the lead in shaping talent management, succession planning, and leadership development strategies at Interact. This role involves fostering diverse talent pipelines, coaching leaders, and creating inclusive, high-performing teams that will help us to continue delivering a best in class service to our customers.
You will collaborate with leaders to elevate employee experience, culture, and engagement by championing an inclusive workplace and leveraging data insights to drive ongoing improvement. Additionally, you will work closely with the leadership team, delivering expert advice, coaching, and strategic guidance to build high-skilled teams while supporting and driving transformational change across the business.
This is an individual contributor role and will suit a hands-on L&D specialist that is ready to take the next step in their career. This will include a mix of strategic thinking and operational delivery.
A little about you...
* Experienced L&D practitioner with minimum 5 years’ experience working as an L&D professional, ideally in a professional services environment or a tech business.
* Proven record of partnering with the business and driving employee engagement.
* Expertise in employee listening / voice strategy, data analytics and strategic alignment.
* Expertise in shaping and developing company culture.
* Some experience of acting as an HR Advisor or HRBP, ideally including ER cases.
* Degree level or equivalent.
* CIPD qualification preferred but not essential.
* Proven ability to work with a range of stakeholders and cultures - Interact operates across different geographies (UK, US, Poland, Dubai).
* Knowledge of relevant employment legislation and best practice (essential for UK).
* Excellent Microsoft skills including Excel / Word / PowerPoint skills.
* Proficiency in human resources software and systems, including L&D tools.
About the role...
* Shape and lead the L&D strategy, fostering a high-performance environment through performance management, development programmes, and talent planning.
* Collaborate with the People Director to develop and implement a talent and succession framework.
* Support leaders in aligning organisational capabilities, behaviours, structures, and processes with company strategy.
* Conduct learning needs analyses and advise on training solutions for teams.
* Design and deliver leadership programmes and cost-effective training packages for a global software business.
* Introduce innovative training methods to maximise impact for employees and the business.
* Promote L&D initiatives to enhance organisational capability and foster a culture of continuous learning.
* Advocate for a coaching culture to support growth and development.
* Use data insights to evaluate learning interventions and improve effectiveness.
* Enhance the employee listening strategy through surveys, focus groups, and engagement planning.
* Support the People Director in building a culture aligned with company values, promoting collaboration, innovation, and adaptability.
* Manage engagement tools and provide leaders with actionable insights from analytics.
* Review market needs and recommend an LMS to support the L&D function.
Benefits
* 25 days annual leave (with the option to buy and sell additional days)
* Cycle to work scheme
* Access to Learning & Development platform
* Life Insurance
* Auto Enrolment Pensions
* Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions and much more)
* Reimburse for usage of personal mobile phone
* Free Gym membership and Free Friday lunch for office based staff
About Interact Software
Interact is an enterprise intranet software company serving over 1,000 customers and millions of employees.
Our mission is to inform and connect every organization's greatest asset: its people.
For more than 15 years, Interact has worked with organizations like Levi’s, Sony PlayStation, Teva Pharmaceuticals and Domino’s to deliver outstanding intranet experiences.
Interact has offices in New York, Tulsa, and Manchester and operates across the whole of the US and Canada, EMEA, and Australia.
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