Field Support Engineer Are you looking for a new role in a dynamic team, that allows you flexability and the oppertunity to grow? please read the below advert to become part of an amazing team Working Hours : 8:30am - 5pm (flexible) Location: Northampton Salary: £28k - £36k What you’ll be doing as a Field Support Engineer: Installing, maintaining, and troubleshooting IT communications equipment and conferencing systems. Providing on-site technical support and ensuring seamless operation of IT and audio-visual systems. Resolvinnetwork connectivity issues and conducting preventive hardware maintenance. Collaborating with teams to tackle technical challenges and improve processes. What We’re Looking For: Proven experience in IT field support engineer or a similar role. Strong expertise in IT communications equipment, networking, VLAN and AV systems. Hands-on experience with video conferencing systems, such as Microsoft Teams, Zoom, or similar platforms. Use of Amazon Chime is a plus, but not critical. Excellent troubleshooting and diagnostic skills. Ability to work independently and manage multiple tasks effectively A valid driver’s license and willingness to travel across the UK. Preferred Qualification: Certifications such as CompTIA Network, Cisco CCNA, or similar are a plus. Familiarity with ITIL processes or other service management frameworks. Benefits: Holiday allowance Pension scheme Free snacks, tea and coffee 2x annual bonuses Company vehicle If you think you would be a good fit for this Field Support Engineer role, please apply ASAP.