Floor Manager TING Restaurant
Join the Heights of Hospitality Excellence!
Elevate your career to new heights at TING Restaurant, perched atop the iconic Shard in the prestigious Shangri-La Hotel, as a TING Floor Manager. If you possess a passion for delivering impeccable service, a knack for leadership, and an appetite for excellence, this may be the role for you!
Who were looking for:
Somebody who can create a cooperative work environment, ensuring employee well-being and productivity.
Someone who can maintain our standards, menu knowledge, and operational guidelines.
Stay informed about hotel services, local attractions, and departmental policies.
What youll be doing:
Manage guest complaints and ensure opening, closing, and cleanliness.
Handle reservations and table assignments, monitor staff, and enhance guest experiences.
Maintain equipment and be aware of revenue and forecasts.
Understand business targets and promote resource economy.
Monitor staff and uphold core values and conduct.