Mission Statement: The Account Director will drive sustainable growth and profitability by managing a diverse portfolio of 200 accounts. This role involves strategic relationship-building and proactive business development to enhance client satisfaction and maximise revenue, aligning with the organisation's ambitious goals.
Overall Purpose of the Role: To oversee a portfolio of clients, drive business growth, maintain strong relationships, and work closely with management to implement strategies that support the company’s vision.
Key Responsibilities:
1. Account Management:
* Manage 200 accounts to ensure exceptional service and client satisfaction.
* Serve as clients’ primary point of contact, providing timely responses to inquiries and concerns.
2. Business Development:
* Identify and pursue growth opportunities within existing accounts.
* Develop targeted strategies to attract new business from current clients.
* Conduct regular meetings with clients to understand their needs and provide tailored solutions.
3. Strategic Collaboration:
* Report directly to the management director on account performance and overall progress.
* Collaborate with management to strategise on account development and identify business growth initiatives.
* Work with team members to create customised approaches for each account.
4. Performance Tracking:
* Monitor and analyse account performance metrics to gauge growth an...