Job Title - Engineering Supervisor
Location – Pangbourne
Role Overview
The role will provide support in the coordination, planning and monitoring of sub-contractor works as well as works within the on-site team. This will include monitoring, auditing, and enforcement of the Control of Work requirements. The role is responsible for the safe execution, agreed quality and timely completion of sub-contract work and to ensure that the Client & JLL requirements are always adhered to. Line Management and responsibilities of work schedules and day to day operations for the onsite team.
Key Objectives
- Manage work delivery at client premises, ensuring agreed quality objectives and timely project completion
- Manage safe execution of work to ensure adherence to the safe systems of work.
- Carry out and meet SLAs and PPM set by the contract.
- Look to innovate and improve on best practices and support JLL growth by developing skill sets and learning new processes.
- Ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLA's
- Participate in a on call rota to support out of hours emergencies.
- Support the Client Projects / JLL Projects and Operational teams by coordinating activity and advising limitations.
- Develop and maintain consistent, professional, and effective communication with project managers, contractors, consultants, customers and client representatives.
- Provide suitable Health & Safety information to contractors including client protocols & INTEGRAL EHS requirements, local procedures, welfare facilities.
- Carry out and document inspections of work equipment within competency.
- Undertake proportionate monitoring of contractors to ensure that method statements and risk assessments, are being adhered to and high standards of work is maintained
- Carry out and document workplace inspections and Audits to JLL and Client requirements.
- Ensure that refresher training is undertaken for safety critical job specific requirements at regular intervals.
- Support in the training and development of all technical training requirements, including competency training, critical services training and scenario training exercises.
- Accountable to their immediate Manager for ensuring all service partners operate in compliance with JLL & BP Environmental, Health & Safety policies and procedures and with local, national, or European EHS legal requirements.
- Ensure maintenance is carried out in line with INTEGRAL H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews.
- Ensuring all client services meet client requirements or appropriate SLAs to ensure compliance and performance, covering business continuity.
- Provide supervision and leadership of a service team that ensures the efficient and safe operation of client location(s). Lead and develop a ONE TEAM approach with all Integral/ JLL staff and supply partners as part of Third-Party Contractor Management.
- Support cost-effective procurement of engineering maintenance services and operate within annual engineering budgets for the maintenance and repair of the services.
- Responsibility for ensuring all related engineering maintenance documentation/records are kept in clearly identified and retrievable systems.
- Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Manager.
- To ensure all PPM's are carried out to schedule and ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLA's.
- Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly.
- Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident). Determine the root cause and action items required to restore availability and prevent a recurrence. Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed
- Assist and enhance service delivery through best practice and the effective use of site systems and equipment.
- Owning the service delivery measurement process.
Knowledge and skills Required
Building Services Knowledge
* Mechanical/ Electrical Knowledge minimum of 5 years' experience in the industry
* Understanding complex systems and drawings.
* Lotto and tag out process isolate for yourself
* Understanding of UPS and ELV systems
* Commercial and pressure systems LV switching Knowledge
* Facility knowledge working in commercial buildings
* Understand of fire systems
* Completion of logbooks for audits
* HSE Knowledge
* City & Guilds or equivalent in an Engineering, Building Services, Construction or related discipline
* SMSTMS / IOSH / NEBOSH certification desirable
* Manager or supervisory experience of contractors for both remedial service and maintenance
* Certificated assessor for building services activities including confined space, hot works, working at height, desirable hold or held a AP appointment for pressure systems
* Experienced Authorised Person and competent operator of Permit to Work systems
* Computer literate, familiar with MS Office Applications, including Microsoft Project and capable of becoming competent user of bespoke databases
* Experience of having worked in a similar role within a large diverse organisation and have a proven track record of success in delivering and monitoring EHS activities
* Excellent knowledge of Health, Safety and Environmental issues, with the ability to interpret relevant policy and legislation, and implement this across all working practices.
* Ideally, experience of working in a continuous improvement culture.
* BMS Controls Experience / HVAC Experience
* Understanding not limited to PRVs, Pumps, Bore water systems, compressors LP. Boiler Systems
* Read system drawings, fault finding on relays, PCBs, closed water systems. Pipe work specification.
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