Summary
We have an Apprentice opportunity to join our busy and growing company, you will be working within our payroll team, supporting and being trained in the production of a weekly payroll working across multiple sites with multiple contractual agreements.
Wage
£14,722.50 a year
Training course
Payroll administrator (level 3)
Hours
Monday to Friday total 37.50 hours per week with flexi time available Typical start and finish times are 8.30am until 4.30pm daily.
37 hours 30 minutes a week
Possible start date
Tuesday 1 July
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key activities will involve:-
* Data input of new starters, P45’s and Starter Checklists
* Data input of payroll information including bonus payments, travel payments, adjustments to hours worked and any other ad hoc input required
* Support the payroll team with the production of the weekly payroll
* Answer the phone and deal with queries in a professional and timely manner
* Production and distribution of payslips
* General administrative duties including sorting and filing
* Dealing with incoming and outgoing post
* Completing correspondence and earning enquiry forms
Where you’ll work
Wilson House
Kelburn Court
Birchwood
Warrington
WA3 6UT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
MBKB LTD
Your training course
Payroll administrator (level 3)
Equal to A level
Course contents
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Your training plan
* Working within a busy team, the successful applicant will be trained in all aspects of a weekly payroll
More training information
* L3 Payroll administrator Apprenticeship Standard
Requirements
Essential qualifications
GCSE or equivalent in:
* English Language (grade 4 or better)
* Mathematics (grade 4 or better)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Patience