The Cake Crew are a family owned cupcake manufacturer based in Bala in North Wales. We are recruiting for a Senior NPD Technologist to join our growing New Product Development Team. Hours of work are Monday - Friday 9am-5pm with some flexibility to meet the demands of the role. This is a site based role.
The purpose of the role is to be a Customer facing Senior NPD technologist. To ensure customer critical paths for project briefs are adhered to, launching product on time. Supporting briefs with innovative ideas and trends through market data and research. You will have sole responsibility for one major account.
The key areas of accountability are:
To manage customers accounts with NPD and EPD projects from concept to launch;
Direct contact with Key retailers, face to face and written communication.
Create and develop innovative designs, capturing new key trends designs for both NPD and EPD projects.
Work to tight deadlines in a fast pace environment ensuring that all key milestones are met.
Champion recipe creation and all documentation throughout concept to launch process including recipes, submission forms, QAS/ CQMs, launch folders, factory paperwork.
Undertake all tasks associated with product launch organoleptic testing, micro review.
Responsible for sourcing new ingredients, fit for purpose for the design, customer and site requirements and costs. Be the first point of contact for basic information such as specification, MOQ, lead times and price.
Attend all customer submission meetings.
Responsible for sending out kitchen samples and to meet the required delivery deadlines.
Work closely with process technologist to organise trials, ensure all raw materials are ordered in advance. Support production and the process technologist through out the trial stage.
Organise preproduction launch meetings & over see first product launches
Support teams workload to "get the job done".
Work closely with relevant specification writer to ensure alignment with project updates
Attend any onsite meetings as required
Support with innovation days
Attend quality panels when required and or Competitor benchmarking sessions
Be the link between the customer needs and requirements and the process technologist’s adherences to the factory processes
Support and ensure transit trials are completed and recorded
Responsible for sending out photography samples, public relation samples.
Researching new ways to produce and improve the quality, processing and packaging
Support with projects for the benefit of the business and department as directed by the NPD manager.
Support and cover/deputise the NPD department in the abence of the NPD Manager e.g attend meetings, support the team etc
To comply with and assist with implementation of company food safety, quality, and legality policies as they relate to the role
If this describes you and you have a passion for the development of new and inovative products in the bakery sector, go to to apply or contact terri.roberts@thecakecrew.co.uk for more details or to submit your CV.