We are recruiting for a Business Support Administrator to join our Project Management business to be based in our Manchester office.
About The Role:
To be the go-to person for any non-technical support. The administration central support team will assist all business segments within the office, providing administrative support as and when required and giving clients and stakeholders alike a professional and consistent view of RPS.
RPS, A Tetra Tech company:
Representing an exciting new chapter in our business, on 24 January 2023 RPS became a Tetra Tech company. With over 28,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market-leading development and project opportunities, helping to solve some of the world’s most complex problems.
Safe and efficient operation of the office :
· Switchboard/announcing calls to internal staff
· Support to general management of the office building, e.g. maintenance, cleaning, safety equipment, waste management, coffee machine maintenance
· Office first aid and fire marshal duties
· Support to management of office risk assessments
· Management of office suppliers
· Ordering of PPE, stationery and office equipment
· Assisting line manager with H&S duties, internal comms, staff events, administrative tasks
· Offering administrative support to all technical staff – typing / editing of documents and presentations as well as any printing, binding or scanning.
· Support to the organising and logging of all staff training
· Creation of Project Profiles and CV’s for technical staff
· As required assisting the bid team in collating standard company information for Bids
· Assisting with Marketing tasks where required
· Annual Leave and sickness reconciliation assistance
· Arranging return of computer equipment/mobile telephone for leavers
· Arranging mobile telephones for new starters and IT equipment, registering starts and leavers
· Assisting the Business Support Manager (BSM) with Integrated Management System (IMS) associated administrative tasks
· Once a week, covering reception on rotation with the other divisional BSA’s
· Arranging staff photos and any branding material
· Arranging meetings, meeting rooms and lunches
· Assistance on timesheet chasing
· Supporting with Inductions
Assisting others:
· Undertaking other duties / responsibilities that assist the Operational Director or result in efficiencies within the office.
· Being a right hand for the Business Support Unit Manager
Knowledge, skills and abilities:
· Adapts to the team and builds team spirit
· Listens, consults others and communicates proactively. Understands communication processes. Types of communication, including non-verbal
· Demonstrates the skills and knowledge appropriate for the position (excellent in Microsoft Office and Teams)
· Shares expertise and knowledge with others and demonstrates flexibility
· Being approachable and professional to all with a can-do attitude.
· Use of initiative – recognising a need and acting on it
· Organised
· Excellent communicator to all levels
· Able to determine the needs and/or expectations of clients (internal & external), colleagues, key stakeholders and relevant others in the workplace
· Understands the principles of client service, concept and benefits of a client-oriented culture within RPS
· Very good level of knowledge of negotiation and consultation skills. Very good level of knowledge of conflict management and problem solving
· Understands the role of open communications and the need to keep people informed, in creating effective working relationships
· Is able to display a range of behaviours which develop and maintain trust at work
· Understands the importance of planning the team’s work to achieve objectives
· Understands the importance of making effective and efficient use of people’s knowledge and skills, and how to achieve this
· Understands RPS’ objectives and development plans and significance for own development
· Is proactive in obtaining feedback on performance from line managers and colleagues to determine personal strengths and areas for development
· Understands the job functions of the (first line) manager and ‘middle’ manager
· Has experience carrying out the management task including, planning, organising, controlling, motivating
· Understands the differences and similarities between leadership and management, and the need for each of them
· Has the ability to identify, develop and appropriately choose personal leadership styles and behaviours
Accountabilities:
· Ensuring deadlines are met
· Ensuring first class presentation skills are displayed on every document
· Ensuring a consistent approach and representation is given to all
Our commitment to Diversityand Inclusion
Mindful that a truly inclusiveorganization must make appropriate use of talent on a global basis and withoutunnecessary barriers, we are committed to embedding diversity and inclusionprinciples in all People processes in order to be as diverse as the communitiesand clients we work with, thereby securing, developing, and retaining the bestavailable talent for the company’s future.
Our approach to Diversityand inclusion
Our people live our purpose,deliver our promise, and demonstrate our behaviours every day. Our behavioursdefine who we are. Developed by our people, they underpin everything that wedo. They create the memorable experiences we are known for and make RPS a greatplace to do great work.
‘Stronger Together’ is one ofour five core behaviours and it is inherent in creating an inclusive workplace:
‘We are respectful,acknowledge diversity, and recognise the potential and contribution ofeveryone. We bring out the best in one another, always assuming best intent.People who learn and grow thrive in our business, sharing in our success.’
Recruitment Agencies
We have a Preferred Supplier List oftrusted partners to assist us when required and do not acknowledge anyspeculative CVs or unsolicited candidate introductions from agencies not onthis list. Please refer to the careers page on our website if you require anyfurther information.
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