End User Computing Specialist London based Salary £65,000- £75,000 £6650 on call bonus Insurance experience preferred I am looking for an EUC Specialist to join my client, who are a leading London Market insurer. This role will be responsible for planning, designing, developing, and the launch of efficient operation of all End User Computing systems to support core organisational functions; this includes all Projects, Continual Service Improvement, and BAU activities. Technical requirements- The following technical requirements are essential for this role: Excellent knowledge of Microsoft Technologies including Windows Server, Active Directory and ideally Exchange and/or SQL Server Excellent technical skills and knowledge in EUC (Win10, VDI on prem/cloud, profile management, user experience monitoring, endpoint management and security, all M365 technologies) Excellent administration, configuration problem solving and analytical troubleshooting ability in EUC technologies including Citrix, Citrix virtual apps, device image creation (SCCM, InTune, Citrix App Layering, Packer) VMware, Citrix NetScaler, Wyse/IGEL Excellent knowledge of cloud-based solutions (AWS, Azure, Citrix Cloud) Proven experience of backup/restore packages Role responsibilities- Assist in the strategic design and implementation of the End User Computing infrastructure to ensure its high availability as well as own and manage service improvement plans Provide 3rd line IT support and act upon and resolve incidents escalated to the team in a timely manner Assist in the planning, design, development, and deployment of new services and enhancements to existing services within End User Computing Ownership of systems used for monitoring, backups, disaster recovery and security patching for End User Computing infrastructure Ensure compatibility and interoperability on computing systems Review and analyse the effectiveness and efficiency of existing systems and develop strategies for improving implementation decisions Conduct research on hardware and software products to justify recommendations and to support purchasing efforts and service improvement activity If you think this role looks like a good match and you have the above experience, please send your CV for immediate consideration End User Computing Specialist London based Salary £65,000- £75,000 £6650 on call bonus Insurance experience preferred