The post holder will be part of a team of Clinical Site Coordinators who have overall responsibility for patient flow across the hospital site. The post holder will be accountable for their actions and act in accordance with the NMC Code of Professional Conduct. They will provide strong and visible nursing leadership to junior nursing staff throughout the trust, assume site responsibility in the out-of-hours period, act as first point of call for wards/departments, ensure safe staffing levels across the hospital out of hours, and liaise with the senior managers on call as appropriate.
Clinical Site Coordinators will have direct line management responsibilities for patient flow coordinators, Transfer unit lead nurse, and Transport Clerks.
Main duties of the job
* To participate in a 24-hour Site Management Service that provides clinical leadership, professional advice, and clinical expertise to staff across the Trust.
* To oversee capacity and demand for admissions to acute hospital beds and in times of crisis evaluate the situation and further escalate bed concerns appropriately.
* To oversee the allocation of beds to patients accessing services from both emergency and elective sources, ensuring safe and appropriate placement of patients, and the achievement of related Trust targets while maintaining contingency plans for emerging issues.
* To lead the Trust as the point of contact in relation to bed occupancy and availability, whilst coordinating admissions and managing bed allocation. Responsible for the collection and analysis of bed management data for both internal audit and external reporting requirements.
* Chair daily capacity meetings ensuring information gathered and planned actions are disseminated and followed up.
* The post holder will be committed to excellent patient care, have strong leadership skills, and be able to communicate with all teams to a high level. The post holder will adhere to Trust values and demonstrate these in their day-to-day role.
Job responsibilities
* To actively participate in and work with the Out of Hours team, ensuring that all calls out of hours are filtered to the appropriate service.
* To assist in clinical emergencies as required.
* Complete and deliver the Out of Hours night report and bed status to senior managers at the end of each shift.
* Participate in and coordinate the Trust's Emergency Response Teams to fire, security alerts, cardiac arrests, and other clinical emergencies and to be responsible for coordination and first line management of major and serious untoward incidents, as required.
* To cover for Night Sisters in the event of absence/low staffing.
Person Specification
Education and Qualification
* 1st level degree or evidence of sound intellectual ability and ongoing personal development at senior management level.
* NMC Registered nursing qualification.
* Leadership and management qualification or equivalent experience.
* Degree at Masters level.
Work Related Circumstances
* Good team worker.
* Occupational Health Clearance.
Knowledge
* Comprehensive knowledge and understanding of NHS Healthcare services and national standards.
* Experience of dealing with difficult operational issues.
Experience
* Extensive experience at Band 7 in an acute hospital setting.
* Current knowledge of developments in the NHS impacting on the Trust including comprehensive understanding of current NHS initiatives and targets.
* Experience of working with HR policies and procedures and demonstrable evidence of managing staff.
* Experience of investigating and addressing patient complaints and clinical incidents.
* Accreditation (CQC) and revalidation knowledge and experience.
* Experience of working with multi-disciplinary teams including medical staff.
* Experience of personal accountability for service delivery.
* Experience of and the ability to navigate Healthroster and safer care staffing system to ensure safe staffing across the trust.
Skills
* High level of effective communication skills.
* Ability to work under pressure and to prioritize.
* To be able to lead, motivate, and influence individuals through facilitating and fostering excellent working relationships with other colleagues across the Trust.
* Confidently be able to negotiate with senior colleagues and escalate appropriately.
* Able to establish good relationships with patients and the public, inspiring confidence.
* Ability to influence and enhance patient care.
* Manage sensitive/difficult situations appropriately.
* Must have personal resilience and confidence.
* Advanced IT skills.
* Ability to recognize risk and act appropriately.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Directorate Manager - Operational Support Team
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