Kessington Medical Centre is seeking to recruit a Practice Administrator Supervisor to join their friendly and organised Practice Admin Team of ten staff. The practice has a dedicated clinical team of five GP Partners, one salaried GP, one Registrar, two practice nurses, one HCSW as well as a multi-disciplinary team associated with the practice. Our practice serves a patient list of 7,900 within its own premises in Bearsden, Glasgow.
Previous experience working in a GP surgery is essential along with experience of Emis & Docman systems. You will be responsible for the day to day supervision of the reception team as well as assisting the Practice Manager.
This post is for 31.5 hours per week over four days and the salary will be commensurate on experience and skill set. You must also be flexible to cover sickness at short notice and cover annual leave.
Job Responsibilities
* The day to day supervision of all reception staff
* To ensure adequate staffing levels and organise reception rotas
* To ensure reception staff are fully conversant with practice policies and protocols
* The induction and training of all new reception staff to agreed standards
* To deal with more complex enquiries from patients
* To ensure that all new patients are registered onto the computer system promptly and accurately
* To prioritise workload to ensure all daily tasks for the reception team are undertaken
* To conduct monthly reception meetings
* To enter GP surgeries onto the computer system
* To make appointments for patients to see doctors, nurses and other clinical staff associated with the practice
* To ensure practice reception protocols are updated on a regular basis
Skills Required
* Strong leadership skills
* Strong organisational skills
Interviews will be held on 25/11/2024.
Please send a cover letter and CV to: Dr Natalie Kalkman
Contract Type: Permanent
Posted On: 01/11/2024
Closing Date: 18/11/2024
How To Apply: Please send a cover letter and CV to: Dr Natalie Kalkman at natalie.kalkman3@nhs.scot
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