Job summary
We are looking to recruit an enthusiastic, self-motivated, experiencedadministrator to provide comprehensive administration support to our consultantin the South Hams, whilst also working as part of the wider administration teamto support the larger clinical team.
The successful candidate will possess excellent communication andorganisation skills and the ability to work within a team and have good timemanagement skills.
The position will be based at our Totnes office based in LeatsideSurgery. It is a full time position however we would welcome discussions aroundthis for the right candidate.
Main duties of the job
This is a busy office where no two days are the same. You will getimmense job satisfaction in helping colleagues and patients efficiently andcompassionately.
Key tasks will include:
1. Providing full medical administrative support to the clinical &medical teams including diary management.
2. Appropriately dealing with all incoming correspondence.
3. You must be able to demonstrate good communication and interpersonalskills and be able to prioritise workload.
4. Maintaining the office systems for recording and tracing patientrecords within the department.
5. Collating and distributing reports/papers for meetings.
6. Meeting administration such as taking and distributing formalminutes, recording clear actions and following these up to ensure completion.
7. Transcribe comprehensive dictation from audio recordings intoletters, report, minutes or directly onto patient records.
You will be supported and trained to reach your professional best, withopportunities for continuing development, training and career progression.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Please see the attached JobDescription and Person Specification which will provide further information onthis role.
Person Specification
Knowledge and Skills
Essential
1. Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
2. Working knowledge of a range of administrative procedures including diary management and arranging appointments.
3. Experience or understanding of creating electronic records, electronic filing systems.
4. Electronic data base management.
5. Ability to manage diverse workload whilst dealing with frequent interruptions.
6. Ability to meet deadlines and to work under pressure.
7. Exceptional organisational skills and ability to prioritise.
8. Ability to work both independently and as part of a team
Experience
Essential
9. Previous experience of working within an administrative or secretarial team with excellent organisational skills.
10. Competent in MS office, particularly Word and Outlook for copy/ audio typing.
11. Experience of dealing with confidential and complex information.
12. Ability to take accurate formal and informal minutes.
13. Demonstrate good numeracy and literacy skills.
14. Ability to prioritise workload and adapt to change when required.
Desirable
15. Previous experience in a Medical Secretarial role.
16. Previous NHS experience of working in a Healthcare or Social Care administrative setting.
Qualifications
Essential
17. RSA 3 Word Processing or equivalent level of experience in practice.
18. NVQ3 in administration or equivalent level administrative knowledge and experience.
19. GCSE English or equivalent.
20. Evidence of continuing professional and personal development.
Desirable
21. AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification.
22. Shorthand or Speedwriting.
23. ECDL (European Computer Driving Licence.