Property Services Assistant Hourly Rate: £13.31 PAYE or £16.30 Umbrella Location: Lower Eashing, near Guildford Job Type: Hybrid (2 days per week in the office) Working Hours: Mon-Thurs 09:00 - 17:30, Fri 09:00 - 17:00 We are seeking a Property Services Assistant for a national housing association. This role requires someone with experience in housing, particularly in customer service or repairs. The position is an ongoing temporary booking and requires immediate availability. Day-to-day of the role: Assist in the preparation, maintenance, and review of a list of approved contractors for major, day-to-day, and partnered maintenance works, as well as the appointment of contractors for specific works. Liaise with customers regarding property-related matters and place orders for works using a bespoke computerised order system. Ensure contractors are promptly and properly instructed and maintain a record of all works undertaken, ensuring satisfactory closure from the relevant team member. Assist in the payment processing for all property-related invoices. Order and administer scheme-related requirements. Assist in the management and processing of communal buildings insurance claims. Support all other administration and record keeping for the department as instructed. Required Skills & Qualifications: Proven experience in housing, specifically in customer service or repairs. Ability to work effectively both independently and as part of a team. Strong organisational skills and attention to detail. Proficiency in using computerised systems for order placement and record keeping. Excellent communication skills, capable of effectively liaising with both customers and contractors. Benefits: Competitive hourly rate. Hybrid working flexibility. Opportunity to contribute to significant housing projects. Involvement in a variety of tasks and responsibilities, ensuring a dynamic work environment.