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Role Summary:
We are seeking a detail-oriented and proactive Test Analyst to join the Technology Work Stream of our BPO Transformation Project. You will work under the direction of the Test Lead and collaborate with cross-functional teams to ensure the quality and integrity of technology solutions across IFS Cloud, Esker, and Salesforce platforms.
Key Responsibilities:
1. Analyze business requirements, functional specifications, and technical designs to develop detailed test scenarios and test cases.
2. Execute system, integration, and user acceptance testing (UAT) across IFS Cloud, Esker, and Salesforce applications.
3. Work closely with functional and technical teams to ensure accurate traceability of test cases to requirements.
4. Identify, log, and manage defects using appropriate test management tools, working with developers and vendors to ensure timely resolution.
5. Support test planning and preparation activities, including data setup and environment readiness.
6. Participate in regular stand-ups, test reviews, and defect triage meetings.
7. Provide regular status updates to the Test Lead and escalate risks or issues as needed.
8. Contribute to continuous improvement of test processes and standards across the technology work stream.
Required Skills & Experience:
1. 3+ years of experience in software testing, preferably within ERP, automation, or CRM platforms.
2. Hands-on experience with IFS Cloud, Esker, or Salesforce is highly desirable.
3. Solid understanding of testing methodologies (e.g., Agile, Waterfall, V-Model).
4. Experience with test management and defect tracking tools (e.g., JIRA, Azure DevOps, HP ALM).
5. Strong analytical skills with attention to detail and problem-solving mindset.
6. Effective communication and collaboration skills in cross-functional, geographically distributed teams.
Desirable:
1. ISEB/ISTQB Foundation Level Certification or higher.
2. Experience in BPO or large-scale transformation programs.
3. Familiarity with automated testing tools is a plus.
What We Offer:
1. Opportunity to work on a high-impact BPO transformation initiative.
2. Exposure to leading enterprise systems (IFS Cloud, Esker, Salesforce).
3. Collaborative, agile working environment with career development opportunities.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Quality Assurance
Industries
Business Supplies & Equipment
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