About us
Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.
Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms.
Trusted by administrators, employers and trustees, IntelliPen is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.
IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.
With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors.
We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.
The job:
As an Implementation Consultant you will report to a Team Leader and collaborate with all colleagues in the business.
The purpose of this role is to configure our IntelliPen suite of products for our clients.
To be successful as an Implementation Consultant, you should be proficient in the use of TSQL, XML and able to work well as part of a team. Ultimately, an outstanding Implementation Consultant will demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.
Here's what you'll be doing:
As part of working in the Client Success Team, you are expected to liaise with our clients to gather their requirements, produce specifications and configure the functionality requested.
There may be an occasional need to travel to clients’ sites to do this.
You will manage a diverse workload including multiple parallel tasks and you will prioritise your time and tasks effectively alongside the demands set on the team.
Key skills and experience:
* Experience in implementing software systems
* Adaptable and agile
* Be a responsible and reliable professional, with a consultative approach
* An understanding of business processes and workflows
* Ability to learn new technologies quickly
* The ability to prioritise, meet deadlines and deliver rapid outcomes
* Confidence to adapt and learn new programmes and systems
* Excellent verbal, written communication and organisational skills
* High degree of numeracy
* Configuring or developing pensions or financial services software
* Microsoft – full Suite
* Managing databases using Microsoft SQL Server Management Studio
* Experience of T-SQL
* Alternative programming knowledge, even if only from developing Excel macros or similar
Lets talk about what's in it for you...
· 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
· Buying and Selling holiday (up to 1 week)
· Volunteer day
· 5% Employer contribution pension
· Life Assurance
· Private Medical Insurance
· Employee Assistance Programme (EAP)
· Health care cash plan
· Tusker – Electric Car Leasing scheme
· And many more..
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