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Service Delivery Manager, Sheffield, South Yorkshire
Client:
Jackson Hogg
Location:
Sheffield, South Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
16.03.2025
Expiry Date:
30.04.2025
Job Description:
About the job
Jackson Hogg are delighted to be working exclusively with our Talent Partner, GeoPura, in their search for a Service Delivery Manager.
As the Service Delivery Manager you’ll deliver zero-emissions power by overseeing HPU installations to major customers. You’ll work to tight deadlines to deliver customer power on (and off dates) on high profile deployments, whilst overseeing a deployment through its lifetime onsite.
Responsibilities
* Manage allocated HPU deployments and ensure pre-agreed customer power on dates/times are met through the management of deployment tasks such as customer-facing meetings, booking cranage & transport, requesting labour resources and hydrogen deliveries.
* Ensure outstanding customer service is delivered throughout a deployment’s lifetime.
* Complete schedules and resource plans to ensure deployments stay on track, holding various internal and external stakeholders accountable to deliver as agreed.
* Build strong relationships with internal and external stakeholders, including an electrical design team, service facility, labour schedulers, hydrogen delivery planners, and onsite teams.
* Ability to be extremely flexible & dynamic to meet changing customer requirements.
* Ensure our companies’ Health & Safety policies are upheld.
* Ensure equipment is accounted for both onsite and offsite post deployment.
* Attend customer meetings & site visits.
* Maintain and update deployment documentation.
* Demonstrable experience working in an operations planning/management role.
* Proven experience delivering temporary/permanent installations in relevant sectors such as temporary power, electrical, battery, solar, hydrogen, UPS installations.
* Very strong technical background in the field of engineering (electrical).
* Experience working on major events and meeting critical deadlines.
* Demonstrate attention to detail regarding work quality.
* Self-motivated and able to manage priorities and workload to meet deadlines.
* Problem-solving skills and the ability to adapt to changing circumstances.
* Experience working in the hydrogen industry.
* Knowledge of the temporary power industry.
* University Degree in a relevant subject or a technical qualification.
* You must hold a valid, full UK driving license.
What you will get
* A competitive salary with annual Bonus Scheme.
* Up to 8% matched pension contribution.
* 25 days holiday + Bank Holidays (holiday entitlement also raises 1 day per year of service, capped at 30 days).
* Enhanced sick pay/family leave pay.
* A career within a rapidly growing company.
* Private healthcare and dental cover.
* Death in Service Benefit at 4x base salary.
* Employee Assistance Programme and Mental Health Advantage.
* Exposure to exciting projects within film, TV and other sectors working to decarbonise their operations.
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