Join Nuvias UC...
... a leading provider of UC and collaboration solutions, in our mission to empower partners across Europe. We prioritise diversity and inclusion, creating a workplace where every voice matters. As Credit Risk Manager, you'll play a vital role in shaping our inclusive culture. We welcome applicants from diverse backgrounds and identities to join our dynamic team. Together, let's revolutionise communication and make a difference in the world of technology.
The Team
Join our Finance team in Newbury or Cwmbran, where collaboration drives success. While our core team operates from Cwmbran, Wales, you'll work closely with Sales and Customer Service teams in a vibrant, dynamic environment. Led by our CFO, our team comprises six key functions overseen by the European Financial Controller; from FP&I to Treasury, each function plays a vital role in ensuring seamless transactions and supporting our employees across the UK and Europe.
The Role
As the Credit Risk Manager, you'll play a pivotal role in driving credit solutions for both current and potential customers, ensuring they align with rigorous governance standards and robust controls. Your focus will be on minimising credit risk exposure and optimising cash collections, directly impacting our business's cash flow.
Based in either Newbury among our UK sales team or Cwmbran within the Finance department, you'll serve as a crucial business partner to our entire sales team across UK and Europe, collaborating closely with the Financial Controller. If you're based in our Newbury office, there will be an expectation to travel to our Cwmbran office twice a month, and vice versa, if you're in our Cwmbran office, you'll be expected to visit our Newbury office twice a month.
You'll dive deep into our sales pipeline, rigorously assessing credit applications and extensions, leveraging data analysis and trends to inform recommendations. Your role will encompass building and maintaining strong governance and controls, driving efficiency through automation, and supporting the analysis of prospective customers.
Additionally, you'll oversee the operational Accounts Receivable team, managing their workload and resolving payment and reconciliation issues across our European operations.
If you're proactive, analytical, and thrive in a high-profile role, join us and make a lasting impact on our credit strategy and operations.
What will you be doing?
* Take charge of credit responsibilities spanning across regions like DACH, France, and Benelux.
* Dive into the thrill of evaluating new credit applications, harnessing the power of agency insights, trading history, and cutting-edge tools.
* Lead the charge in seeking out and championing new automation possibilities.
* Embark on an adventure of evaluating new tools, seeking out those that offer fresh insights into credit worthiness.
* Unify our European credit services into a single, cohesive team.
* Embrace the challenge of optimising cash flow, dancing with numbers to minimise overdue debts and maximise financial vitality, all while hitting ambitious targets.
* Hold the reins of reviewing and releasing new sales orders.
* Shape the landscape of credit by approving new credit limits and extensions.
* Take centre stage in nurturing relationships with credit insurers and brokers, ensuring the right levels of insurance and maintaining a pulse on debt dynamics.
* Navigate the realm of bad debt claims, working closely with solicitors and debt agencies to resolve issues swiftly and decisively.
* Champion prompt invoice dispute resolutions.
* Cultivate a culture of exceptional customer service, fostering strong relationships, especially with our key accounts.
* Manage customer VAT codes with finesse.
* Craft insightful monthly internal reports, offering valuable perspectives on credit notes, aged debt analysis, and uninsured risks.
* Illuminate the path of financial clarity by raising rebate credits and accruals monthly.
* Take on the mantle of people management.
* Forge a new Credit Services dashboard, offering a panoramic view of cash collections and credit applications, empowering informed decision-making across the board.
* Serve as a trusted Business Partner to our Sales team.
Skills and Competencies:
* Good communication skills – verbally and written
* Ability to understand financial documents such as balance sheets
* Good mathematical skills
* Sound commercial judgement – approving accounts
* Excellent Excel skills, and ideally PowerBI skills
Key Relationships:
* Customers
* Credit insurers/ brokers
* Sales, UK & Europe
* Internal Sales Teams
* RMA (Returns) Team
* Customer Success Team
* Solicitors and 3rd party debt collectors
* Credit reference agencies
Essential Criteria:
Qualifications:
* Chartered Institute of Credit Management Level 3 or equivalent
Experience:
* High volume & fast paced sales ledger management
* Handling bad debt claims
* Resolving customer and invoice disputes
* Proactive & flexible attitude, able to take initiative
* Experience using accounts software (preferably Oracle NetSuite)
* Have worked in a large team environment, with multiple stakeholders
Knowledge:
* Interpreting financial statements
* Credit agencies/insurers
* General credit management
Desirable Criteria:
Qualifications:
* Chartered Institute of Credit Management Level 5 or equivalent
Experience:
* Experience of Unified Communications
* Experience of Distribution
In return for all your hard work, we'll make sure we look after YOU.
Not only will you have a job with excellent prospects in one of the fastest growing companies of its kind. You'll also reap the benefits of working with exciting vendors who offer great growth potential.
Immediate start
Full time: 9am - 5.30pm Monday - Friday
Base: Newbury or Cwmbran Office - Hybrid 3 days in office 2 days at home
Other perks of the job include...
️ 25 days paid holiday increasing to 30 over time
A Celebration Day
Cycle to Work Scheme
Home & TechScheme
Pension Scheme
️ Private Medical Insurance & Cash Plan
Wellbeing
Eye Tests
Perkbox Membership with Discounts
Regular Social & Team Events
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