Are you an enthusiastic and experienced Practice Manager or Head Nurse looking for your next opportunity? Our busy small animal surgery in Romford is seeking a Full-Time Practice Manager to join our team of dedicated professionals. This role is a Full Time role working 40 hours per week, Monday to Friday. No weekends About Us: Were a thriving practice with a well-established team including 10 Vets, 6 RVNs, 6 SVNs and 8 Receptionist. Please click here to take a tour of our practice Our location offers free on-site parking as well as fantastic transport links into central London in just 25 minutes and out to the Essex countryside within 20 minutes. It is also ideally located for both City & Southend Airport. What were looking for: You will have had previous experience in managing a team, be an effective communicator, with good organisational and time management skills. You enjoy building relationships with our clients and with the team and have a passion for developing and coaching our colleagues. As our Practice Manager, youll ensure the smooth day-to-day running of the business and support our Practice Owners in achieving key business objectives. Your responsibilities will include overseeing daily operations to ensure seamless service delivery, upholding our ethos as the friendliest practice in the area, managing and implementing HR policies for a valued team, resolving challenges swiftly to maintain excellent client service, recruiting, training, and developing team members, and managing your own schedule to achieve operational goals. Key Requirements: Previous experience as a Practice Manager or Head Nurse in a Veterinary setting is essential. Strong leadership skills with the ability to motivate, encourage, and manage the team effectively. Proven team management experience. Strong communication, organisational, and time-management skills. A passion for coaching and developing colleagues. Dedication to building strong relationships with clients and the team. What We Offer 20% discount at Pets at Home, Vets4Pets, and The Groom Room. Access to additional discounts and cashback schemes. In-house career development opportunities. Pension scheme and holiday allowance. Location: RM7 0AN Pets just see people. They arent biased and they dont discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you