About the Role:
We are recruiting for an exceptional Lodge Manager to join Churchill Estates Management's retirement development team.
This is a fantastic opportunity for someone who loves working with people and has a background in administration and customer service. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operation of the lodge, providing exceptional customer service, and supporting our residents.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently and as part of a team. You will also have a proven track record of delivering high-quality administrative and customer service support.
In return for your hard work and dedication, we offer a competitive salary of £23,500 per annum, plus excellent benefits. The working hours are Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch, based at Croft Lodge, Aldridge, WS9 8NJ.
Main Responsibilities:
* Ensure the smooth day-to-day operation of the lodge
* Provide exceptional customer service to residents and visitors
* Support our residents with their daily needs
* Manage administrative tasks, including paperwork and data entry
* Collaborate with other team members to achieve shared goals
Requirements:
* Background in administration and customer service
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Proven track record of delivering high-quality administrative and customer service support
What We Offer:
* Competitive salary of £23,500 per annum, plus excellent benefits
* Ongoing training and development opportunities
* A dynamic and supportive team environment
* The chance to make a real difference in the lives of our residents