Contents Location About the job Benefits Things you need to know Apply and further information Location Bedford About the job Job summary Digital Learning Coordinator (Sector Skills: Digital Learning) c.£44,000 per annum Bedford Fixed term Contract (12 months) Hybrid Working Join Our Team and Shape the Future of Money Guidance We are seeking a dedicated professional to support the ongoing development of the Money Guiders service, an innovative initiative that empowers organisations and practitioners across the UK to deliver high-quality money guidance. Currently in Phase 2, the programme focuses on enhancing and expanding learning opportunities for practitioners, with ambitious plans for scaling up in Phase 3. As part of the Money Guiders Learning and Award team, you will play a crucial role in delivering of a comprehensive suite of money guidance eLearning, supporting learner assessments and digital credentials, and providing exceptional customer service. Your primary responsibilities will include coordination, contract management, change control, and process development across the workstream. Job description Be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing. Role Overview The Digital Learning Coordinator will report directly to the Operations Manager. In this role, you will be responsible for: Coordinate the production and updating process for eLearning modules, assessments, instructional pages, and other digital assets. Manage contracts with content creators, editors, subject matter experts, and digital learning specialists. Maintain content catalogues, change control, and quality assurance documentation to support external accreditation. Develop and coordinate processes that enhance operational performance across the team. Create visual process diagrams, system maps, and guides to adapt to changing operational needs. Resolve user issues related to accessing content and completing assessments, liaising with suppliers and learners. Collaborate proactively with team members to deliver operational plans and ensure a high-quality learner experience. Work closely with the Money Guiders programme team to provide seamless customer support. Participate actively in the Money Guiders team, contributing to the success of the programme. Person specification Skills and Experience Required To excel in this role, you will need to demonstrate: Strong coordination and administrative skills Experience of managing contracts Ability to handle multiple priorities and meet deadlines High degree of accuracy and attention to detail Excellent interpersonal and communication skills with a variety of internal and external stakeholders - a demonstrable commitment to customer care Experience of a range of software packages including Word, Excel, PowerPoint, Visio, SharePoint, Teams and collaboration tools such as Miro Benefits About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK. At the heart of the Money and Pensions Service are our values caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. Were not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to bring their whole selves to work. Our colleague and ally networks encompass LGBTQ, neurodiversity, womens health, mens health, ethnicity, and diversity. What We Offer Generous Annual Leave 30 days plus Bank Holidays Pension scheme contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers Things you need to know Selection process details Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Career Development In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process. Reserve List If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required. Application Process The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitmentmaps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website. Please note that you will need to submit your most up-to-date CV along with a cover letter, no longer than one page, providing an overview of your experience in contract management and coordination. Job Reference: MaP00734 Close Date: 23rd January 2025 Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Sabreena Email : sabreena.chowdhuryreed.com Recruitment team Email : sabreena.chowdhuryreed.com Apply at advertiser's site Share this page Print Email Facebook Twitter LinkedIn GMail