Position: Service Delivery Coordinator
Location: Birchwood
Salary: £24,500
Join a Reputable Organisation as a Service Delivery Coordinator!
KPI Recruiting is proud to partner exclusively with a well-respected organisation based in Birchwood. We are looking for an experienced and motivated Service Delivery Coordinator to join their dynamic team on a full-time, permanent basis.
Key Responsibilities:
* Act as the primary point of contact for clients via telephone and email, addressing new and ongoing requests.
* Accurately input client requests into the internal database within allocated timeframes.
* Collaborate closely with internal teams, including transport, maintenance, and onboarding departments.
* Maintain strong client relationships by effectively managing demand and capacity for allocations.
* Manage shared and personal email inboxes daily to ensure timely responses.
* Use various systems, including Microsoft Outlook, Excel, and internal databases, to support efficient operations.
About You:
1. Ability to pass a DBS and Criminal Record/Police check (mandatory).
2. Exceptional written and verbal communication skills.
3. Strong time management and organisational abilities.
4. Proficiency in Microsoft Office applications, pa...