Founded in 2014, Pockit offers digital accounts via a mobile app, with the ambition to “build a better banking alternative for customers left behind by high-street banks”. Our app enables users to store and spend money through a prepaid card, manage their finances and send money in the UK and abroad. Already serving over 900,000 customers throughout the UK, Pockit's no-fuss current account offers everything you’d expect from a bank, like contactless Mastercard®, domestic and international transfers, direct debits, ability to pay in with cash at “virtual” branches, and lots more. Pockit helps to change a person’s relationship with their money for the better. Whether it’s by making shopping easy, rewarding and stress free with Apple and Google Pay support, 1% cashback and automatic purchase protection or by helping people be paid early so they can stay in black at the end of the month. What’s more, Pockit helps you build for the future by making credit building easy. About us We’re a lively, diverse and international team, based across offices in London, Newcastle and remote teams in central Europe. You’ll be joining a team that fosters curiosity, ambition, accountability, and resilience and we know you’ll be made to feel at home straight away. Based in Newcastle City Centre, the role would offer some flexibility to work remotely in line with business needs. The role in summary This is an entry level position, ideally suited to someone looking to develop their career in banking/financial services, gaining knowledge in anti-money laundering initiatives, focused on reducing financial crime. The team comprises of naturally curious people with an eye for detail and the ability to identity patterns and trends in consumer behaviour. Providing expertise to control fraud losses across the business whilst preventing and detect financial crime, you would be expected to respond to, and investigate suspected fraudulent incidents affecting our customers, as well as proactively identifying financial crime trends to help drive Pockit’s financial crime prevention strategy. In return, we offer a close-knit family feel environment, where we work together collaboratively in the interests of the business and our aims and goals. As a scale up business, it’s an exciting ever-changing environment perfect for an ambitious person looking to develop and grow in a diverse and inclusive environment. What’s in it for you? Competitive basic salary Holidays – 25 days from start, increasing with every complete year to reach max of 30 ( Bank Holidays) Monday to Sunday (37.5hrs in 5 days over 7) on a rota or elective overtime Healthcare Cash Plan Perkbox, with gifted Flexi-Points every month Life Assurance Salary Exchange Pension Scheme Company Sick Pay Employee Assistance Programme Enhanced family policies Additional paid time off; Moving Days and Sabbaticals Flexible working arrangements - office attendance required 2 days per week as a minimum Typically you will gain exposure to: The completion of investigations into instances of suspicious activity to fraud, money laundering and terrorist financing How to become a point of contact for 3rd parties reporting instances of suspicious activity to Pockit Actively review transaction monitoring alerts for incoming and outgoing payments and transactions to identify unusual and suspicious activity Learning how identify and effect continuous improvements within financial crime systems to improve accuracy and efficiency Supporting others on the delivery of tasks within agreed timescales and SLA whilst maintaining high standards of quality and accuracy And to offer support in the completion of reasonable tasks in other areas or departments when needed What we need from you; At least 6 GCSEs (or equivalent) including Maths and English, Grade 5 or higher Work experience in a consumer facing role, ideally in a sector akin with financial services, banking or similiar. Used to working to deadlines or targets Offer strong analytical skills to investigate and interrogate a problem or a query. To be comfortable in following a process whilst applying knowledge and logic to each situation. To have excellent interpersonal and communication skills (both written and spoken) You must be able to show an interest and be up to date in relevant regulations, guidelines and industry standards related to financial crime and anti-money laundering. Any of the following would strengthen your application; A basic understanding of Anti Money Laundering and Financial Crime At least 1-year of previous experience within an FCA regulated business or professional services environment.