Location: Wymondham, Norfolk
Reporting directly to: Senior Operator
Hours: 35 hours per week
Salary and Benefits: £13.16 per hour, this includes the 15% shift allowance
Type of contract: Permanent
Work Pattern: Working Monday to Friday, 6.00am to 2.00pm, 10.00am to 6.00pm and 12.00pm - 8.00pm with one hour unpaid for lunch. This is on a rotational shift pattern.
About us:
Abbey View is one of 17 Paragon sites across the UK. The site specialises in production of outbound and inbound document services. The site contains printing, mailing and warehousing capability for the purposes of outbound mail and postal and electronic receipt, capture, validation and document storage for the purposes of inbound mail. In addition, Production Services, Finance and IT functions reside on the site. Both Inbound and Outbound operations provide services for multiple customers.
Your main duties will include:
As a Despatch operator, your main duties would include:
· Loading and unloading goods from vehicles, moving consumables and items of mail packed on pallets and Yorkes from the unchecked mail area to their designated checked mail lanes.
· Stacking goods and consumables in the correct storage bays
· Checking loads are secure.
· Stacking empty pallets
· Performing daily equipment checks, for example recharging the truck's battery, checking trucks for damage and conducting forklift truck safety inspection checks.
· Helping the goods in team to load and unload trucks where necessary performing other warehouse tasks like taking incoming goods from couriers.
· Other tasks will include Printing labels for our production floor teams, using online systems to produce invoices and end of day reports, using MI system to monitor the progress of jobs at all stages, conducting consumables count and updating excel spreadsheet.
· You will also be required to lease with clients internal and external to build effective relationships using multiple forms of communication.
· Ensure you comply with all health and safety procedures in line with our policies
Operations:
· Adhere to all defined standards and processes
· Ensure issues are escalated in timely and accurately to the Line Manager
· Identify any improvements and make recommendations for change
· Where possible resolve any issues or problems which occur with operational hours. Where appropriate elevate the issue to a more senior level
· Ensure that all lifting and manoeuvring of products and materials is carried out in accordance with manual handling procedures
· Maintain high standards of security in the warehouse
· Ensure a clean and tidy working environment to aid operational efficiency
· Take ownership to ensure all SLA’s are Understood
· Build effective relationships with all clients and maintain a healthy balance of own and client needs
· Ensure relevant data protection policy is fully understood and adhered to
· Take responsibility for own ’learning and development’
Take appropriate responsibility for maintaining health & safety standards in the team
· Maintain accurate MI records for audit and review purposes
· Provide timely and accurate MI as requested
Key Competencies:
· SLA Focus
· Drive for Results
· Effective communication
· Organisation
· Accountability and responsibility
Job Types: Full-time, Permanent
Pay: £13.16 per hour
Benefits:
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Referral programme
Schedule:
8 hour shift
Day shift
Every weekend
Monday to Friday
Work Location: In person
Application deadline: 31/12/2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .